Name: Canopy by Hilton New Orleans Downtown
Address: 1100 Tulane Avenue, New Orleans, LA
Telephone: (888) 323-5826
Rating: 4.25

Canopy by Hilton New Orleans Downtown Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Exceptional

Overall, great stay , great...

Liked: Great friendly staff.
Disliked: We could hear construction and noise from fitness center above our room.

It was pleasant just some...

Liked: I liked the staff and the look of the room the little snack bar down stairs
Disliked: The furniture was stained and the floor threw me off like it was supposed to have carpet or something just didn’t fit the restroom door didn’t lock

Exceptional

Great staff but the facility...

Liked: The staff was amazing, very welcoming, nice and informative. However, the facility was real basic. Just average, no frills, nothing to write home about. My friend said she has stayed at other Canopy’s in other cities and they were at a higher standard which is why she suggested the Canopy in New Orleans. We were both underwhelmed by the facility.
Disliked: I found the bathroom layout to be poorly designed. The large shower door made it difficult to move around in the limited space, especially with the toilet positioned so close. The towel hooks were placed behind the door, which was inconvenient—after showering, I had to fully step out, close the shower door, and maneuver around the toilet just to reach a towel. Additionally, the sink wasn’t angled properly, causing water to pool on the countertop and soak nearby items. The room lighting was also very dim, and there weren’t enough mirrors, which made getting ready a challenge. The refrigerator was not operable and there were stains on the couch and peeling paint on the floors.