Just not switched on

Liked: Location and bar
Disliked: Lacked service and dining choices

Superb

Great reception team & a...

Liked: didn't have breakfast. Reception staff were superb. Got a late checkout. Happy with my room.
Disliked: Lobby bar service was too slow. I observed others suffering this too. Ate in the lobby restaurant & it was the worst meal of my 3 week USA trip. A "pizza" of sorts capable of breaking your teeth. The topping was a salt sludge. Our wine (one glass) took for ever to arrive. Our waiter (clearly frustrated)apologised for the performance of the lobby bar team. I complained in a moderate fashion, and the pizza" was removed from the bill. The kitchen team declined my offer to discuss the food.

ehhh it was ok

Liked: location
Disliked: room wasn?t ready even upon arriving at 5pm

Passable

Beale street music festival

Liked: Mata transportations pick up across the street
Disliked: Check in sucked & we missed the first band we wanted to see at music festival.I feel that I deserve a discount on my cost for this inconvienence.

Exceptional

Exceptional

Exceptional