Canopy by Hilton Madrid Castellana

Pleasant stay

Liked: The staff was fantastic and very helpful Breakfast was well organised Location was very lively and vibrant
Disliked: To be picky,, the shampoo, soap scent was unpleasant, we used our own

Superb

Disliked: No habia gel de ducha y al perdirla en recepcion nos dijeron que la colocarian. Al finalizar nuestra estadoaNunca nos dieron el gel que pedimos

Very average and disappointing overall...

Liked: Rooftop pool areaBreakfast good and staff well tuned at solving issues
Disliked: Service was very poor in the bar restaurant and lifts are shocking - not enough for size and business of the hotel Rooms small

A great stay

Liked: A great venue with incredible staff. Centrally located. Taxi station is right in front. You won’t go wrong.

Exceptional

Liked: Pillow a bit hard but otherwise excellent. Be aware you cannot really walk there from the airport but a free transfer drops you very close or pay for hotel shuttle

Very good

Superb

Liked: Went to watch a Real Madrid game. Literally 5 mins from stadium. Would thoroughly recommend. The staff were excellent too.

Exceptional

Too pricey for bad services

Liked: I like it for the location and clean
Disliked: The room services 0/10 i had to call 6 times for pack of tissues And the room was not ready, no sleeper no trash can no microwave