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Canopy By Hilton Grand Rapids Downtown eeef - (855) 271-6236
Canopy By Hilton Grand Rapids Downtown, 131 Ionia Avenue SW, Grand Rapids, MI -(855) 271-6236
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BOOK ONLINE OR CALL - (855) 271-6236
4.45
HOTEL RATING: 
EXCELLENT
4.45 out of 5 (255 Ratings)
0.2 miles from Grand Rapids centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Canopy By Hilton Grand Rapids Downtown has a restaurant fitness center a bar and shared lounge in Grand Rapids. This 4-star hotel offers a 24-hour front desk and an ATM. Free WiFi is available and private parking can be arranged at an extra charge. The hotel offers a buffet or la carte breakfast. Canopy By Hilton Grand Rapids Downtown has a terrace. A business center and vending machines with drinks and snacks are available on site at the accommodation. Popular points of interest near Canopy By Hilton Grand Rapids Downtown include Van Andel Arena Grand Valley State University - Pew Campus and Devos Hall. The nearest airport is Gerald R. Ford International Airport 14 miles from the hotel.

Check-in time: 04:00 PM   Check-out time: 11:00 AM
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Garden
` Valet Parking
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Library
` Wheelchair accessible
` vending machine
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Daily Housekeeping
` English
` Convenience Store
` Parking Available
` gift/souvenir shop
` Shops on site
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Canopy By Hilton Grand Rapids Downtown Guest Reviews

Overall Average Score: 
Excellent (4.45 out of 5)

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4.5

Wonderful - 4.5 out of 5

Blaine Mon, 1 August 2022

Superb

4.5

Wonderful - 4.5 out of 5

Suzanne Thu, 28 July 2022

Superb

5

Exceptional - 5 out of 5

Anonymous Thu, 28 July 2022

awesome

Liked: location
Disliked: parking

4

Very Good - 4 out of 5

Kari Wed, 27 July 2022

Very nice

Liked: Modern, clean, beds are super comfy!
Disliked: Didn't like how quiet it was in the room. No bathroom fan, and thermostat fan wouldn't work. We paid a large amount for breakfast which made us think it was a buffet. Almost everything we wanted they were out of. Not a very big selection.

3.5

Good - 3.5 out of 5

Shae Mon, 25 July 2022

Good hotel

Liked: Hotel set up, location & ambience. We also liked the staff except for Tom. He needs training on customer service when issues arise, he seemed bothered that we reported the issues with the rooms & requesting another room. We also felt he had no right to be irritated with us when we where the ones experiencing the issues and tired after being on the road all day. We loved Star she was great in trying to resolve the issues with the rooms, she went above and beyond to correct the issue with the cleanliness of the rooms. She actually went with me to check the rooms, which was great because she got to see the hairs in the beds herself so noone didnt think we were crazy. We took pictures in case of any disputes. We did appreciate refunding the parking to compensate for our troubles. The hotel is nice and so is the staff. We would stay again we would just try to arrive earlier so if there is issues with cleaning the cleaners will be there.
Disliked: We had to change rooms 4x due to finding hair in the beds and headboards in all 4 rooms & having to chose the room with the least hair and changing our own sheets due to the hairs. I wont upload the pictures because the hotel did compensate us for the night we had the issue. It's a good hotel as we have stayed before this time on check in night it was a miss. I feel this wont be an issue next time the staff did take the concerns seriously.

5

Exceptional - 5 out of 5

Jeffrey Mon, 25 July 2022

very modern decor and rooms...

Liked: New, modern, clean
Disliked: parking was a walk from the hotel (not attached) but relatively short

4

Very Good - 4 out of 5

Chen Mon, 25 July 2022

Very good

5

Exceptional - 5 out of 5

Julie Mon, 25 July 2022

Loved the location and the...

Liked: Room was great, loved the bed. The location was perfect, great restaurants right there.
Disliked: Couldn't get any ice. The panhandler's in front of the hotel.

4.5

Wonderful - 4.5 out of 5

Zach Thu, 21 July 2022

Superb

4

Very Good - 4 out of 5

Centia Sun, 10 July 2022

Very good

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Canopy By Hilton Grand Rapids Downtown 131 Ionia Avenue SW, Grand Rapids, MI