Exceptional

Superb

Good

Liked: Location was ideal for office in business district and walking to Riverside

Very good

Disliked: The hotel bar shuts to early

Superb

Very good

Next time in Chicago we...

Liked: Location perfect. Room was nice and clean with the view of Willis tower.
Disliked: When we arrived, there was only one person at the register, and she was unwelcoming. We left our bags and went to the meeting. When we returned, there was another person, and he was alone as well, so we waited in line for 10 minutes just to check in. The guy was also pretty annoyed with the guests. When we returned at night, we couldn't get any sleep because the walls were literally cardboard, and someone decided to have an orgy right by our headboards, which lasted for a few hours with all the noises, bed banging, etc.

Comfortable

Liked: Centrally located within 2 minutes from Willis tower
Disliked: Breakfast choices are limited but there are plenty of other options nearby. Should atleast offer bottled water for the room price paid

Exceptional

Liked: I liked how one of the staff members always greeted me and made sure I was taken care of