Canopy By Hilton Boston Downtown Guest Reviews
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Gregory Fri, 17 June 2022
Really great hotel. Very good...
Liked: Great location. Easy access to the Freedom Trail, Boston Common, North End restaurants by foot. Very clean. Liked the room layout and setup with the hidden fridge, nespresso, water filling station, and shelf system for hangers and luggage. Might be the quietest hotel I have ever stayed in. I didn't hear any noise from the hallway, upstairs, or the street the entire time we were in the room.
Disliked: Front desk staff were wearing masks with personal messages and personal flags on the reception desk.
Orith Thu, 16 June 2022
I?ll come back for sure
Liked: the location the staff at the front desk and at restaurant
Disliked: the green thing at the room? I stayed at the hotel 10 days only one time felt that the room was cleaned. or changing the towel one in 4 days. empty the garbage at the room
Anh Thu, 16 June 2022
I would book again the...
Liked: Since I was visiting my home city after several years living out of state, it was a great location to show the family all the historic haunts. Also really appreciated how rainbow embracing all the staff was as well.
Disliked: I know the bartender had a long day but making us feel how frustrated they were for sitting down near to closing time was rather alienating and not worth the gracious tip given. Also, the valet dropped several of our bags from the overpacked cart so our food bag was spilled and is still sticky almost a week later?
Bethany Tue, 14 June 2022
great stay!
Liked: LOVED the location in relation to Freedom Trail?very easy to get around by foot.
Preston Sun, 12 June 2022
Exceptional
Liked: Incredibly clean hotel/property.
Nikhil Fri, 10 June 2022
Exceptional
Chris Mon, 6 June 2022
a fantastic new hotel in...
Liked: everything! great location, brand new well designed facilities and decor and all in a great location. the staff went out of their way to ensure everything was good.
Disliked: nothing
Sophin Sun, 5 June 2022
Exceptional
George Fri, 3 June 2022
nice hotel in great location
Liked: location, recently remodeled, good sound insulation between adjoining rooms
Disliked: unfortunately our room was on the second floor and directly above the hotel trash compactors, so we has some unusual noises. also I wish there were irons and ironing boards in the room.
Adrienne Thu, 2 June 2022
Great location and friendly staff
Liked: The location of the hotel was perfect. We were across from the Rose Kennedy green belt and walking distance to the restaurants at the North End and the old world Boston pubs. The room was comfy. The front desk representatives (Besart, Gabriela, and Elma) were exceptional. We flew on the red eye with two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in.