Candlewood Suites York an IHG Hotel Guest Reviews
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|2.5 miles from York centre|
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Elizabeth Thu, 23 September 2021
Mary Sun, 19 September 2021
Disliked: Bed needs to be replaced, too soft.
Jose Sun, 19 September 2021
Barbara Fri, 17 September 2021
Enjoyed our stay at this...
Liked: This was our first time staying at a Candlewood. We had a not so good experience at another area hotel and ended up cancelling our reservations with them. The minute we walked into the Candlewood, we were greeted by your friendly agent named Amy. We were impressed with the cleanliness of the lobby and our room. We loved the modern kitchenette design. The beds were equally comfortable. My husband said even the coffee was good. We did not purchase any items from the cupboard but noticed it had a wide variety of items. Will definitely stay here again.
Disliked: These are just a few recommendations. It took us few "turnarounds" to find the hotel. Possibly have better signage near the entrance of the parking lot, especially since the entrance is on a busy street. Cupboard is a nice idea, but it would be helpful to post the prices of the food items.
Margaret Thu, 16 September 2021
Hotspot for visit
Liked: The suite was a home away from home!
Shannon Thu, 16 September 2021
Liked: pet friendly once you pay the pet fee. Nice full size fridge in the room with modern kitchen appliances. Beds were very comfortable. Good hot water. And free use of the washer and dryer.
Disliked: I stayed here for several weeks. Not one time did my room get cleaned. I don?t expect anything special, just a quick vacuum and mop maybe wipe down the bathroom and change the bedding. I bought my own cleaning supplies and towels. And I got fresh sheets at the desk. I also bought my own toilet paper. I was given 3 rolls the whole stay. This isn?t a cheap place to stay I expected a little more. It was disappointing. Also the smell of marijuana is overwhelming sometimes in the hallways and elevator causing me to cough and be uncomfortable. They should reinforce the no smoking policy . They did hang signs up about smoking 25 feet away from building but nobody followed the rules. That?s when I feel like Management should have got involved. I won?t stay here again. I prefer a drug free clean hotel.
Stephen Fri, 3 September 2021
Liked: The cleanliness, the professionalism of the staff, and the privacy
Jeanette Tue, 24 August 2021
Moises Mon, 23 August 2021
Fox Mon, 23 August 2021