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Candlewood Suites York an IHG Hotel eef - (855) 304-8562
Candlewood Suites York an IHG Hotel, 955 N. Hills Road, York, PA -(855) 304-8562
Area: York
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BOOK ONLINE OR CALL - (855) 304-8562
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (236 Ratings)
2.5 miles from YORK centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
Featuring 3-star accommodations Candlewood Suites York an IHG Hotel is located in York 21 miles from President James Buchanan's Wheatland and 22 miles from Central Market. With free WiFi this 3-star hotel offers a business center. The hotel has an indoor pool fitness center and a 24-hour front desk. All rooms at the hotel come with air conditioning a seating area a flat-screen TV with cable channels a kitchen a dining area and a private bathroom with free toiletries a shower and a hairdryer. At Candlewood Suites York an IHG Hotel the rooms have bed linen and towels. The accommodation provides a laundry service as well as business facilities like fax and photocopying. Fulton Theatre is 23 miles from Candlewood Suites York an IHG Hotel while Landis Valley Museum is 25 miles from the property. The nearest airport is Capital City Airport 21 miles from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Private check-in/check-out
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` separate dining area
` seating area
` telephone
` dishwasher
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Game Room
` Kitchen
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Board games/puzzles
` Books, DVDs, music for children
` carbon monoxide detector
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Dressing room
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Accessible toilet
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Clothes drying rack
` Pets allowed (charges may apply)

Candlewood Suites York an IHG Hotel Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

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2.5

Fair - 2.5 out of 5

Rachel Tue, 9 May 2023

Passable

Liked: It was quiet.
Disliked: There was a dead bug in the coffee maker. Dishes were dirty. There someone esle towel and clothes left behind. They charge me $90.00 and $30.00 that's still pending on my card and they have not removed it yet after I called them about it.

4.5

Wonderful - 4.5 out of 5

Joseph Sun, 7 May 2023

Really great spot and the...

Liked: The staff was amazing! Lettie was so helpful and she had such a beautiful disposition and spirit.
Disliked: The hot water took a long time to come through the pipes

0.5

Poor - 0.5 out of 5

Kara Mon, 24 April 2023

scam people out of money

Liked: never stayed , they transferred me to new hotel because of plumbing issues , never had a reservation at the new hotel , paid and never got to stay completely screwed me out of money and then never called back to correct the situation when I called them back they just hung up on me this place has the worst customer service ever !!!
Disliked: the staff was rude not helpful and just kept hanging up

0.5

Poor - 0.5 out of 5

Thomas Mon, 24 April 2023

Bad

1

Poor - 1 out of 5

Carissa Sat, 15 April 2023

I would never return to...

Liked: This hotel does not provide breakfast. They have a little store location that you can purchase breakfast items.
Disliked: I didn't like the staff. The lady when I checked in was great she was the great staff I dealt with. The third shift staff member was terrible. She came to work in a bonnet and with the attitude. The pool didn't have any clean towels. If they was washed the day before there would have been towels available.

3.5

Good - 3.5 out of 5

Robert Wed, 12 April 2023

great for I needed —...

Liked: friendly staff - great room size.
Disliked: hallway had a “funky” although the location is great with easy access, found the highway noises bothersome

2.5

Fair - 2.5 out of 5

James Fri, 7 April 2023

Average at best…but definitely NOT...

Liked: location was greatparking lot was VERY well lit
Disliked: Room was 4 out of 10 on cleanliness…Harris in the toilet and tubRust on bathroom lightBed looked like someone just got up from taking a napEntry doors up/down the hallway all looked like they needed a good cleaning

4.5

Wonderful - 4.5 out of 5

Teresa Mon, 27 March 2023

Nice stay for over night...

Liked: The location and price. The bed were great.
Disliked: I was not advised you offered breakfast. The bathroom needs more upkeep.

1

Poor - 1 out of 5

Sirico Mon, 20 March 2023

Awful smell, water problems, and...

Liked: location was 15 minutes from our planned activity.
Disliked: Room 220: Upon arrival late at night, our room was very hot (with the window open?) and had an acrid smell about it. When we got the room cooled off, the smell was recognizable as urine. My wife was able to take a shower on Saturday morning. When I tried around 10:30 am, the water turned scalding hot while I was in there, despite me not having touched the handle. I tried to turn it all the way to cold, and that did not make a difference. The water then cut out altogether, and we were able to make the water come back on for a very short (and hot) time by turning on the faucet in the bathroom sink. This did not last very long, and resulted in my wife having to carry pots of tepid water from the kitchen sink area to me so I could rinse myself to get out of the shower. I came downstairs, now late for our Saturday activity and was told that “someone else must have been using a shower at the same time”. This is an unacceptable answer to being repeatedly scalded. I understand that some showers may suffer a loss of pressure when another in proximity is used, especially in a hotel. I could have worked with that. The complete lack of water, and no control of the temperature is very big issue. A manager called and offered to change our room. We returned to the property to move our things to room 102. When we got there, the door was propped open using part of the safety lock mechanism, the beds were unmade, dust everywhere, cupboards open and things on the counter. We returned to the front desk and were sent to room 410. Upon returning to the hotel that evening, I had to come down from room 410 twice to get keycards reactivated/made because we could not get back into the hotel room. We received numerous calls from the property over the course of our stay asking if we had checked out or where we were because of some issue the staff must have been having with their system. Overall this made what was supposed to be a fun trip stressful and more tiring.

5

Exceptional - 5 out of 5

Amanda Mon, 20 March 2023

It was exactly what I...

Liked: Super clean and nice staff
Disliked: The entrance was a little complicated.

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Candlewood Suites York an IHG Hotel 955 N. Hills Road, York, PA