Candlewood Suites-West Springfield By IHG Guest Reviews
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Write a review
Sharon Wed, 9 July 2025
Front Desk ladies were VERY...
Liked: Clean and lots of space!
Disliked: I arrived late and could only get a room on the ground floor, not too secure traveling alone.
Karen Tue, 8 July 2025
Good
Liked: Rooms are nice
Disliked: Ice machine empty toilet seat kept moving
Ms.carter Tue, 24 June 2025
Very nice vacation stay
Liked: Hotel was nice and clean.Staff was very nice and friendly,room was spacious and nice as well
Disliked: I'm very appreciative for the free washer/dryers...washers worked very well but the dryers not so much,it took 3 hrs just to dry 1 load of clothes
Smith Mon, 9 June 2025
Very quick, overnight stay while...
Liked: Clean, nice staff.
Disliked: Dated facility
Loach Fri, 6 June 2025
A very pleasant stay but...
Liked: Simple suite room had all I needed. The two women at the front desk were really friendly and helpful. Quiet, even on the weekend. The maintenance man replaced my air conditioning unit immediately after I let them know there was an issue.
Disliked: My credit card was charged for the whole price of the trip even though I paid all through Booking.com. This made for a very uncomfortable few days as I tried to get it corrected. Also, it’s a bit dingy. Could use more than a superficial cleaning.
Stratton Wed, 4 June 2025
Exceptional
Liked: It was spacious and clean . The beds were very comfortable. I love the little kitchenette everything you needed was at your finger tips. Will be coming back again.
Disliked: My stay was to short
Gemvinmax Wed, 28 May 2025
Exceptional
Liked: Clean roomy and friendly staff.
Loida Tue, 27 May 2025
Superb
Tonit1986 Tue, 27 May 2025
Family enjoyed it, last minute...
Liked: Clean, comfortable, staff were pleasant.
Disliked: The noise in the morning from other guests possibly. Sound like kids being obnoxious and furniture moving
Anonymous Sat, 24 May 2025
It was amazing
Liked: It was clean and soComfortable
Disliked: The tv only has cable no apps to watch movies