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Candlewood Suites-West Springfield By IHG

eef - (888) 323-5826
Candlewood Suites-West Springfield By IHG, 572 Riverdale Street, West Springfield, MA -(888) 323-5826
Area: West Springfield
(Map)
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (427 Ratings)
3.0 miles Springfield Symphony Hall
v6 mins driving
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Hotel Description
Located in West Springfield and with Eastern States Expo Center reachable within 3 miles, Candlewood Suites-West Springfield by IHG provides concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a casino. The property is around 3.1 miles from The Big E, 22 miles from Wintonbury Hills Golf Course and 23 miles from Amherst College. The hotel has a grill and a 24-hour front desk. At the hotel each room has air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a bath and a hairdryer. Guest rooms will provide guests with a desk and a coffee machine. Candlewood Suites-West Springfield by IHG offers 2-star accommodations with an indoor pool, fitness center and hot tub. Guests at the accommodation will be able to enjoy activities in and around West Springfield, like hiking. A business center and vending machines with snacks and drinks are available on site at Candlewood Suites-West Springfield by IHG. Comcast Theatre is 28 miles from the hotel, while XL Center is 28 miles away. Bradley International Airport is 12 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Casino
` Free Parking
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Hiking
` Wheelchair accessible
` On-site parking
` indoor pool
` separate dining area
` seating area
` vending machine
` telephone
` dishwasher
` alarm clock
` kitchenware
` blackout curtains
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Kitchen
` Restaurant(s)
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Books, DVDs, music for children
` Linens
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Accessible rooms through interior corridor available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Spa/sauna
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Dining table
` Walk-in shower
` Accessible toilet
` Outdoor recreational features
` Desk/workspace available
` Fold-up bed available
` DVD/CD/Blu-ray player
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Xerox/fax in business center
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Candlewood Suites-West Springfield By IHG Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Alexander Tue, 19 August 2025

Very good

5

Exceptional - 5.0 out of 5

Ramon Sat, 16 August 2025

Exceptional

3.5

Good - 3.5 out of 5

Anonymous Sun, 10 August 2025

Good

1

Poor - 1.0 out of 5

Anonymous Sat, 9 August 2025

disappointing

Liked: The room was fairly well equipped and laid out nicely.One note they let pets stay so that any one with allergies may have an issue.
Disliked: The Mattress was extremely soft with no support.It sagged in the middle.Also the smoke detector up about 13ft on the bedroom ceiling has a circular ring of light about 3 inches in diameter and it would light up every 20 seconds illuminating the room bright enough that I could not get to sleep.I checked out at 1a.m. and drove the 2 hrs home., thats how bad it was.The hotel clerk never responded after I told him why I was checking out/Needless to say I paid for a room that was not usable.

0.5

Poor - 0.5 out of 5

William Fri, 25 July 2025

Bad

5

Exceptional - 5.0 out of 5

Joyce Fri, 11 July 2025

Exceptional

1.5

Poor - 1.5 out of 5

Adela Thu, 10 July 2025

Poor

4

Very Good - 4.0 out of 5

Sharon Wed, 9 July 2025

Front Desk ladies were VERY...

Liked: Clean and lots of space!
Disliked: I arrived late and could only get a room on the ground floor, not too secure traveling alone.

3.5

Good - 3.5 out of 5

Karen Tue, 8 July 2025

Good

Liked: Rooms are nice
Disliked: Ice machine empty toilet seat kept moving

5

Exceptional - 5.0 out of 5

Ms.carter Tue, 24 June 2025

Very nice vacation stay

Liked: Hotel was nice and clean.Staff was very nice and friendly,room was spacious and nice as well
Disliked: I'm very appreciative for the free washer/dryers...washers worked very well but the dryers not so much,it took 3 hrs just to dry 1 load of clothes

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Candlewood Suites-West Springfield By IHG 572 Riverdale Street, West Springfield, MA
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