Candlewood Suites Washington-Dulles Herndon By IHG Guest Reviews
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Daniel Wed, 30 July 2025
Passable
Nicola Mon, 21 July 2025
Exceptional
Rajagopalan Sat, 19 July 2025
Very good
Liked: Very courteous and accommodating staff.Room was large and facilities as advertised Free laundry facility was convenient
Disliked: Room is dated and furniture and room can be better cleaned.No breakfast
Oksana Fri, 11 July 2025
Unfair charge
Disliked: I have a very bad experience with the hotel. On June 27, my flight was canceled, and I booked a room at your hotel for the night. I received a confirmation email for the reservation.However, when I arrived at the hotel later in the evening, the receptionist was unable to find my reservation and informed me that there were no available rooms. As a result, I stayed in the lobby trying to find another hotel. Later, I noticed that my card was charged either for the stay or as a no-show fee. However, I did show up and was ready to stay at the hotel, but unfortunately, no room was available. This happened after a 20-hour journey from Europe, and I was extremely exhausted.The management still has not refunded the money I was charged unfairly. I am very disappointed by this experience.
Noelle Thu, 10 July 2025
Exceptional
T Thu, 3 July 2025
Helpful, professional, friendly front desk...
Liked: Very helpful, professional, and friendly front desk staff. Room clean, comfortable.
Henry Thu, 26 June 2025
Exceptional
Natalie Thu, 15 May 2025
Good
Richard Mon, 5 May 2025
Pleasant
Liked: No breakfastToilet would not stop running so We had to shut the water off when not in use
Disliked: We were told taxi would be $25When we got to the airport it was $30. This was a taxi suggested by you. I suspect they added in there tip. Not happy
Mark Thu, 24 April 2025
Superb