Candlewood Suites Washington-Dulles Herndon By IHG Guest Reviews
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Andre Fri, 22 August 2025
Exceptional
Liked: Staff members are soo helpful especially night guy he is awesome
Daniel Wed, 30 July 2025
Passable
Nicola Mon, 21 July 2025
Exceptional
Rajagopalan Sat, 19 July 2025
Very good
Liked: Very courteous and accommodating staff.Room was large and facilities as advertised Free laundry facility was convenient
Disliked: Room is dated and furniture and room can be better cleaned.No breakfast
Oksana Fri, 11 July 2025
Unfair charge
Disliked: I have a very bad experience with the hotel. On June 27, my flight was canceled, and I booked a room at your hotel for the night. I received a confirmation email for the reservation.However, when I arrived at the hotel later in the evening, the receptionist was unable to find my reservation and informed me that there were no available rooms. As a result, I stayed in the lobby trying to find another hotel. Later, I noticed that my card was charged either for the stay or as a no-show fee. However, I did show up and was ready to stay at the hotel, but unfortunately, no room was available. This happened after a 20-hour journey from Europe, and I was extremely exhausted.The management still has not refunded the money I was charged unfairly. I am very disappointed by this experience.
Noelle Thu, 10 July 2025
Exceptional
T Thu, 3 July 2025
Helpful, professional, friendly front desk...
Liked: Very helpful, professional, and friendly front desk staff. Room clean, comfortable.
Henry Thu, 26 June 2025
Exceptional
Natalie Thu, 15 May 2025
Good
Richard Mon, 5 May 2025
Pleasant
Liked: No breakfastToilet would not stop running so We had to shut the water off when not in use
Disliked: We were told taxi would be $25When we got to the airport it was $30. This was a taxi suggested by you. I suspect they added in there tip. Not happy