Candlewood Suites Springfield By IHG

Liked: The room was clean.
Disliked: An oversized chair was crammed along one side of the bed, making it impossible to get out of the bed from that side. We had to move the heavy chair away from the bed. Hotel purposely wakes up guests early to get them to leave. Noisy fridge, had to unplug.

This guest did not leave comments about this hotel.

Liked: Efficient check in. Staff very helpful
Disliked: No

Liked: Relatively quiet...decent location...good value
Disliked: The cleaning staff was playing Loud music in the morning

Liked: friendly staff

This guest did not leave comments about this hotel.

Liked: Elevator, suite layout, location relative to our event.
Disliked: Front desk assigned us to a room and after two attempts to enter, THE EXISTING GUEST cracked open the door to INFORM US THE ROOM WAS OCCUPIED!!! So very thankful the existing guest didn't resort to violence! WTH.

Liked: Absolutely terrible! I like it most when I checked out! Horrible experience
Disliked: DO NOT STAY HERE! Customer Service is absolutely TERRIBLE! Hotel is over rated! Dirty and beds were extremely dirty a dead bed bug! Spoke to staff and she was trying to help, she then passed it on to staff who were less than helpful!

Liked: Clean, nice , front desk ,
Disliked: No,