Candlewood Suites San Antonio NW Near SeaWorld By IHG

Pleasant

Facility needs dire improvement, but...

Liked: Staff was immediately responsive to any request. Very Friendly and helpful. Room stayed nice a cool. Pool was clean. Free use of washer and dryer.
Disliked: Roaches in my room. Facility old and outdated. Mold in bathroom floor grout. Kitchen floor peeling and would catch on my feet if I shuffled them. Food out sofa couch was curling up on the sides. Had to be switched to a new room bc of roaches. Moved me to a room with fewer beds. TV was hard to manipulate. No breakfast served. Parking lot was somewhat difficult to navigate.

Double paid

Disliked: We were double charged and never repayed.

Exceptional

Exceptional

Liked: Clean, nice staff

Nice people, conveniently located

Liked: Convenient
Disliked: Sharp recent paint smell. Hard bed.

I would stay here again

Liked: Stayed here with couple members of wedding party night before wedding. Staff friendly, beds comfy, room spacious. Only 2 things I would suggest to make better is shower is horrible and surprised they don't offer breakfast

Superb

Liked: Wide room with good size kitchen
Disliked: No continental breakfast

Exceptional