Candlewood Suites San Antonio Lackland AFB Area By IHG

Definitely will stay again.

Liked: Front desk was very attentive and polite.
Disliked: Elevator is always hot and smells funny.

It was a great place...

Liked: They accidentally over booked the studio with two queen beds that we had booked ahead of time, but they upgraded our stay in a one bedroom king suite with sofa bed with no extra charge. They charged us the same price as we paid for the studio. It was even better for a family of 4. It was also right in the middle of downtown and sea world so the drive to both wasn’t far at all.

Great stay for BMT graduation

Liked: Most everything: clean rooms, comfy beds, nice amenities. The staff was friendly and helpful.
Disliked: Elevator is a bit slow

Exceptional

Excellent service/communication w front desk...

Liked: Location and commute to Lackland is excellent
Disliked: Navigation took us to back gate after hours. Security had to come out and redirect us. Maybe signage with directions to FRONT of hotel could be helpful.Also- front sign needs to be raised, or bushes growing in front of sign should be trimmed. Sign is not visible until JUST before turn.

Very good

Liked: Cleanliness, facilities and staff
Disliked: Elevator was very slow. Parking lot could've been bigger. Less slots near entrance.

Superb

Pleasant

Liked: I loved the staff. Very helpful and informative. Also kind.
Disliked: The overall smell of the hotel. And that the elevators weren't working.

Very comfortable and clean. Would...

Liked: Location was perfect for attending all Lackland AFB activities
Disliked: Mildew smell in the air conditioner