Candlewood Suites : Richmond - West Broad By IHG Guest Reviews
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Allison Y, Richmond
Please don't show only the positive feedback. This property needs to know the truth so they can correct it. It's an upscale dump!
Liked: Hmmm..comfy bed.
Disliked: Dirty, old run down.
Quynh Sun, 13 July 2025
Superb
Liked: The room was clean and spacious, especially the bedroom was separated with other spaces. The staffs were very nice and solve our issue with the door key immediately. I would recommend to stay here when coming Richmond.
Bashir Fri, 11 July 2025
Great value
Liked: Ample parking
Disliked: Need robust cleaning
Mirza Thu, 10 July 2025
Exceptional
Raja Sun, 6 July 2025
Very good
Karen Wed, 2 July 2025
Good enough to sleep shower...
Liked: The room set up is amazing
Disliked: The smell of the hotel gives big issues although I didn’t see any and it f an old water leak it’s not a pleasant smell
Lucy Fri, 27 June 2025
Exceptional
Delores Mon, 23 June 2025
Disappointing
Liked: The room layout
Disliked: The room was very smelly...couch was dirty floor was dirty room needs to be updated had to ask for wash clothes and towels. Was not happy with stay
Oluwakemi Sun, 22 June 2025
Our room was not comfortable...
Disliked: Where our room was located hearing other guest coming in and out the side door
Vanessa Thu, 19 June 2025
A wonderful and relaxing stay...
Liked: The room was spacious and extremely comfortable. I liked the fact that it was a suite and we could prepare our meals if we chose to.
Disliked: I can't think of anything that I didn't like.
Jones Wed, 18 June 2025
Bad
Liked: I didn't like the fact that the had homeless people staying thete
Disliked: There were homeless people staying there, and they were advertised as vacation hotel for traveler.They don't make it transparent that homeless people are living there