Candlewood Suites : Richmond - West Broad Guest Reviews
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9.2 miles from Richmond centre |
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Allison Y, Richmond Mon, 14 November 2011
Please don't show only the positive feedback. This property needs to know the truth so they can correct it. It's an upscale dump!
Liked: Hmmm..comfy bed.
Disliked: Dirty, old run down.
John Sat, 6 April 2024
Exceptional
Liked: Everyone were very nice
Latasha Thu, 4 April 2024
The overall stay was good....
Liked: The location was good. A bunch of food places was under 10 minutes away and that was a major plus for me.
Disliked: I didn’t like that the staff wasn’t really present. She checked me in and I didn’t see her or anyone else anymore until the next day when I checked out. I went down stairs twice and didn’t see nobody behind the counter neither time. I don’t know if breakfast was available because it wasn’t mentioned.
Ruth Wed, 3 April 2024
Passable
Liked: Room was clean and smelled fresh when entering. Location was good. Close to places I needed to go to.
Disliked: Water in shower was lukewarm. After running water for a while, it never warmed up. I saw a small roach in the bathroom. TV in living room, channels were not as listed on the TV chart.
Steve Sun, 31 March 2024
Bad
Jason Sat, 30 March 2024
Would come back again
Liked: Check in and out was impossibly fast
Disliked: Trash cans could have been taken out more regularly around the hotel. Someone threw out seafood before we got there and it still smelled like crab after we left.
Jacqulyn Thu, 21 March 2024
Very good
Katrina Sat, 16 March 2024
Very good
Sonya Wed, 13 March 2024
Very good
Jasmine Mon, 11 March 2024
Pleasant
Nicole Sun, 10 March 2024
This was the first and...
Liked: The staff was kind. There was a mix up with the type of room we booked vs. what they gave us. They fixed it immediately.
Disliked: The halls and room smelled like old marinara. The halls were filled with noisey people into the early hours of the morning. The people above us never went to sleep and you could hear them dragging the chairs across the floor all night. Neither myself or my colleague slept. We woke up as early as we could and checked out.