Candlewood Suites Richmond Airport Hotel By IHG Guest Reviews
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Write a review
Rhonda, Norfolk
Liked: The room and hotel was clean.
Disliked: The queen sized bed seemed to be the size of a full size bed.
Anonymous Mon, 21 July 2025
Tv didn’t work, I saw...
Liked: Nothing
Disliked: Literally was the biggest roach on the ceiling
Meredith Mon, 21 July 2025
I would probably choose another...
Liked: I have been at this location for my staycation many times,I was disappointed with the bathroom an the kitchen area. I had to clean the bathroom an the one pan that was in the area had rust on it.This had never happened to me before
Disliked: It was quiet an restful.
Nelson Sun, 20 July 2025
Disappointing
Ebony Sun, 20 July 2025
Very good
Lena Fri, 18 July 2025
Great location for a long...
Liked: Location was great and the room had everything we needed. Staff was super helpful and nice.
Disliked: Room overall was clean but the floor carpet was pretty dirty.
Njeri Wed, 16 July 2025
Very uncomfortable and did not...
Liked: I didn’t like anything except how kind the front desk ladies
Disliked: The property was dirty. Chairs were ripped TVs did not work remote controls to the TVs did not work moldy smell.
Russell Wed, 16 July 2025
Exceptional
Liked: I enjoy
Disliked: Very Clear
Maria Tue, 15 July 2025
Sleepless night in Candlewood due...
Liked: Staff was great, room was clean and had lots of amenities.
Disliked: The hotel itself was nice. However, we had a bunch of teenagers on our floor that literally ran up and down the hallway almost all night slamming doors and partying that kept me awake. When I woke up in the morning they had trashed the hallway with beer bottles and trash in the hall. If you don't believe me view your cameras. That why I rated an eight.Everything else was ok.
Monica Mon, 14 July 2025
Bad
Liked: Location was about the only good thing
Disliked: Everything it was a stressful process when it shouldn't be especially with prior reservations. Booked 2 rooms only one was ready. Nothing but issues. I recommended this hotel to my family for a funeral. With all the issues and complaints never again will I. Some if my family went out and purchased bedding stuff for the sofa bed...because one if the hotel attendant at desk said don't provide (money wasted). The rooms that had issues for the weekend of July 11-13 2025 were 313 403 and 415 and yes I'm speaking on behalf of them as well because I referred them. On Saturday morning while in my bed, house keeping opens door (someone coukd have easilygotten hurt,), someone decide to check us out at 12:30am had to go down to front desk to correct that issue. My whole weekend should have been free with all that going on.
Anna Thu, 3 July 2025
Very clean, updated room with...
Liked: Nice, updated room with good location near the airport.
Disliked: The common areas weren't updated.