Candlewood Suites Polaris Guest Reviews
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|15.3 miles from Columbus centre|
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Kelley E, Columbus Mon, 4 March 2013
Would have liked a packet of coffee for the morning. Had to check out to get a cup of coffee. Front desk not helpful.
Liked: Liked the set up in the room.
Disliked: Toilet dirty upon arrival - asked front desk to clean but they never showed up. Shower had cold water in AM. When I called the front desk they said there were too many people taking showers.
Donna Mon, 21 September 2020
Liked: Very friendly and d right by Texas rd house house
Disliked: Could of been cheaper
Aujzia Mon, 21 September 2020
Kimberly Sun, 20 September 2020
Left a day early because...
Liked: Great location
Disliked: Were kept up all night because of the people above us. And were charged for night we didn?t stay.
Tirokah Sun, 20 September 2020
Liked: Great location, nice room, fair price
Disliked: I was told to leave the property for something i was not responsible for, then told i could stay. The front desk staff was rude & unprofessional
Holly Sun, 13 September 2020
Disliked: I booked this hotel to specifically use the pool and hot tub. I called prior to booking to confirm they are open. However, upon checking in, I was told they were closed due to the virus. I was upset and asked what happened because they were open, and they stated again because of the virus. While checking out, I noticed the sign was taken down and they were open again. I wish staff would have told me. I would have used them in the morning before checkout. Fyi, this was the second trip to this hotel in two months. This also happened the first trip. I will no longer book this hotel because I feel deceived. I do want to note, the hotel itself is clean and comfortable.
Anonymous Sat, 12 September 2020
All in all it was...
Liked: Having a full kitchen saved us a ton of money on eating out. Had to call maintenance on a couple things and he was extremely responsive and efficient. Front desk staff was extremely accommodating and friendly.
Disliked: Room was not all that clean, had to ask for supplies (i.e., extra towels, clean pillow cases, toilet paper) and never saw the housekeepers the entire 4 days of our stay. Was extremely disappointed by the closed pool. We chose this hotel specifically because the pool was open and would have given the kids something more to do. The pool was open when I made the reservations and didn't find out it was closed until we checked in. Had some very disappointed kids.
Terence Sat, 12 September 2020
Liked: The location is the best thing about this property. There are so many things to see and a large variety of restaurants. The property itself was mostly quiet. The staff did an excellent job of keeping the whole property clean.
Disliked: I liked everything about this property except for last night (Friday). It?s not the hotel?s fault and I realize there was nothing that could really be done about it but there were some EXTREMELY loud guests down the hall from me. I can only guess that they were having a party. I couldn?t hear them with my door shut, it was only when I had to go to my vehicle...I just know that had I been in one of the rooms closer to them, I definitely would?ve been calling the front desk.
Mark Sat, 12 September 2020
Robert Fri, 11 September 2020
Liked: Clean, nice, and easy to get on and off of the freeway.
Disliked: Bath tub wouldn?t stop dripping, light bulb out, and tv remote didn?t have batteries.
Anonymous Wed, 9 September 2020