Candlewood Suites Polaris By IHG Guest Reviews
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Write a review
Kelley E, Columbus
Would have liked a packet of coffee for the morning. Had to check out to get a cup of coffee. Front desk not helpful.
Liked: Liked the set up in the room.
Disliked: Toilet dirty upon arrival - asked front desk to clean but they never showed up. Shower had cold water in AM. When I called the front desk they said there were too many people taking showers.
Kingan Thu, 10 July 2025
Exceptional
Liked: Rebecca at the front desk was amazing and so very helpful with our arrangement
Disliked: The walk to and from the 1 elevator
Barbara Mon, 7 July 2025
Exceptional
Liked: Clean and the hot tubs and pool were well maintained
Disliked: Na
Witiak Mon, 7 July 2025
Exceptional
Liked: The customer service
Disliked: Nothing
Tom Sun, 6 July 2025
Great value!
Liked: The front desk clerk, Often is his name. He was very friendly and very helpful. Took great care of us and was very polite.
Goodman Sat, 5 July 2025
Just Ok
Anonymous Sat, 28 June 2025
Disappointing
Disliked: We had roaches in our room. Doesnt matter what else the place had.
Anonymous Thu, 26 June 2025
Wouldn’t stay again
Liked: Location and price
Disliked: Bad smell, air conditioning only partially working, pool was closed most of our stay
Jane Tue, 24 June 2025
Great place for my one...
Liked: Great location. Easy to find. Clean. Quiet. Helpful staff at the front desk.
Disliked: I wish you would have breakfast but I did know in advance that complimentary breakfast was not included.
Dru Sat, 21 June 2025
The room needs new furniture...
Liked: In nice area and it was pet friendly. The suite was spacious.The bathroom was clean.
Disliked: The furniture was old and stained. The carpet was dirty and wood flooring in kitchen area was dirty. There was no ac in bedroom, just in living and kitchen area.
Heather Sat, 21 June 2025
Exceptional