Candlewood Suites Polaris by IHG Guest Reviews
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Write a review
Kelley E, Columbus Mon, 4 March 2013
Would have liked a packet of coffee for the morning. Had to check out to get a cup of coffee. Front desk not helpful.
Liked: Liked the set up in the room.
Disliked: Toilet dirty upon arrival - asked front desk to clean but they never showed up. Shower had cold water in AM. When I called the front desk they said there were too many people taking showers.
Deborah Sat, 24 May 2025
Exceptional
Jack Sat, 24 May 2025
Exceptional
Liked: 95% of room was clean but a chair had stains on it...yuk.
Disliked: chair with stains
Thomas Thu, 22 May 2025
Very good
Frederick Wed, 21 May 2025
Bad
Umesh Mon, 19 May 2025
See you next year
Liked: Location and front staff were excellent. Particularly the young man with glasses!!
Disliked: Lack of kitchen utensils
Anonymous Mon, 19 May 2025
There are better places to...
Liked: The hotel check in area was clean.
Disliked: The hotel had many bad odors in the Hallways, elevator, stairwell. The hotel is dated, there is not an actual lobby, and we found out upon arrival that it is an extended stay hotel as some guests informed us that they “live” there. It was loud and the walls seemed paper thin as you could hear guests conversations in the next room.
Croel Sat, 17 May 2025
Superb
Jo Thu, 15 May 2025
Not happy overall
Disliked: No hot water at all. Entire family couldn't bathe
Nautashae Fri, 9 May 2025
Staff very friendly , facility...
Liked: Convenient to shops and food
Disliked: Needs more updating , the entry way is very uninviting and the lobby is also.
Aaron Wed, 7 May 2025
Excellent place to stay for...
Liked: Excellent facilities, well laid out rooms, kitchen had dishes and paper towels ready when we arrived, dishwasher, sink, microwave, and complimentary popcorn. There’s tons of storage space. The hours for the gym and pool are great.