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Candlewood Suites Polaris an IHG Hotel eef - (855) 304-8562
Candlewood Suites Polaris an IHG Hotel, 8515 Lyra Drive, Columbus, OH -(855) 304-8562
Area: Polaris
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BOOK ONLINE OR CALL - (855) 304-8562
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (951 Ratings)
15.3 miles from Columbus centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
Moments from the Polaris Fashion Place shopping center and close to The Ohio State University this all-suite hotel features spacious accommodations with full kitchens and free high-speed internet access. The Candlewood Suites Polaris offers a variety of exceptional amenities including a 24-hour convenience store a 24-hour fitness center and outdoor barbecues. Guests can also enjoy the indoor swimming pool. Only a short distance from the Polaris Candlewood Suites are the Olentagy Indian Caverns and the Columbus Zoo and Aquarium. The Ohio Expo Center is also located only a short distance away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Parking
` Pets Allowed
` Golf Course
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` DVD/CD player
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` dishwasher
` alarm clock
` Free Wi-Fi
` Game Room
` Kitchen
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` taxi service
` Shops on site
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Candlewood Suites Polaris an IHG Hotel Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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3

Pleasant - 3 out of 5

Kelley E, Columbus Mon, 4 March 2013

Would have liked a packet of coffee for the morning. Had to check out to get a cup of coffee. Front desk not helpful.

Liked: Liked the set up in the room.
Disliked: Toilet dirty upon arrival - asked front desk to clean but they never showed up. Shower had cold water in AM. When I called the front desk they said there were too many people taking showers.

3.5

Good - 3.5 out of 5

Richard Tue, 10 May 2022

all was well, what was...

Liked: all was well, what was expected
Disliked: all was well, what was expected

3.5

Good - 3.5 out of 5

Yamya Tue, 10 May 2022

Good

3.5

Good - 3.5 out of 5

Anonymous Mon, 9 May 2022

Good

Liked: The front desk was very friendly. Location was perfect.
Disliked: Our shower backed up which we didn?t like.

4

Very Good - 4 out of 5

Jennifer Mon, 9 May 2022

GREAT STAY JUST SOME MINOR...

Liked: GREAT LOCATION AND ATMOSPHERE
Disliked: BATHROOM SHOWER DRAIN CLOGGED, DIRTY SILVERWARE IN DRAWER, AIR CONDITIONER LEAKED ON FLOOR IT WAS WET.

4

Very Good - 4 out of 5

Tom Sat, 7 May 2022

Very good

4

Very Good - 4 out of 5

Andreas Sat, 7 May 2022

Very good

5

Exceptional - 5 out of 5

Brenda Fri, 6 May 2022

Exceptional

Liked: love the free laundry, workout was nice and enjoyed the hot tub! The room was good size with everything we needed!
Disliked: the slow elevator.. it?s only 3 floors and we would have to wait long periods of time to get on the elevator

5

Exceptional - 5 out of 5

Brenda Fri, 6 May 2022

Exceptional

2

Disappointing - 2 out of 5

Jazmin Thu, 5 May 2022

Disappointing

Liked: good area.
Disliked: room had a terrible smell couldn?t sleep until I went and got air freshener.

0.5

Poor - 0.5 out of 5

Anonymous Tue, 3 May 2022

Never again

Liked: Nice sized suite
Disliked: ROACHES!!! We found multiple roaches in our room. Found a roach trap beside the refrigerator. The power also went out for 20 minutes and no back-up generator. I checked the reviews again and no mention of roaches! Other couples were leaving at the same time as us for the same reason!! Chose not to stay, and spoke with the front desk about how upset I was with the hotel. The associate said there is nothing she could personally do and gave me the number to the General Manager. I?ve been calling her for 3 days with no response. Awful customer service. Awful experience.

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Candlewood Suites Polaris an IHG Hotel 8515 Lyra Drive, Columbus, OH