Candlewood Suites Philadelphia - Willow Grove Guest Reviews
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|1.8 miles from Horsham centre|
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Joseph, Hainesport, visiting Keswick Theatre Mon, 9 November 2015
I stayed for a 1 night getaway with wife. We were happy in all.
Liked: Very friendly staff. Clean facility; not over the top facility, but clean, functional, and efficient.
Anonymous Sat, 12 January 2019
Liked: The interior is much better than I thought being an old facility
Disliked: I noticed that the floor are not vacuumed properly and there are stuff left from previous people
Ian Mon, 3 December 2018
Disliked: You charged me twice and still haven?t fixed it.
Robert Tue, 20 November 2018
Quiet and comfortably relaxing
Liked: It All starts at check in, and the lady was extremely helpful, very polite, and I couldn?t have asked for more considering it was @ 3:00 AM and I was exhausted and probably wasn?t making much sense, but we got thru it. From that point on it was comfortable bed and the rest I desperately needed.
Verified Hotel Guest Sun, 11 November 2018
Liked: Enjoyed all aspects. Staff was friendly and attentive. Roomm was clean, neat and practical.
Cynthia Sun, 11 November 2018
Liked: It was cool!
Disliked: Breakfast would be awesome!
Caryn Mon, 5 November 2018
Liked: It was good
Anonymous Mon, 5 November 2018
Niya Tue, 30 October 2018
Liked: The rooms were set up nicely. I love the kitchen are, it was very convenient. The staff was very nice!
Disliked: When I came to the hotel they put us in a dirty room then told us it would be ready when we got back. When we got back it wasn?t ready. However they did switch us to a room that was nicer and ready!
Anonymous Sun, 28 October 2018
Liked: Good location that isn?t on a Main Street, close to shopping and restaurants; comfortable space and bed; clean room spaces with a lot of amenities; great staff
Disliked: The hvac could stand some maintenance by changing the filters; the curtains and draperies need laundering; although the room claimed to be non-smoking, the room smelled like it was a smoking room at some point.
Raymabry Sun, 14 October 2018
A Two Star hotel with...
Liked: The room was very clean. The staff was very friendly and anticipates customer's needs (When I arrived, they had a letter printed and ready telling me what to do about the overbooking. When I went to check out they had the invoice already printed detailing my charges). The room has everything I could possibly want refrigerator, stove, iron, desk, recliner, microwave, dishwasher, silverware... It's the perfect place to stay for an extended period of time and are self reliant. Housekeeping is weekly which was perfect for me; I'm usually very clean and neat. I didn't have to think about tipping housekeeping daily or anticipate anyone knocking on my door if I'm still there in the afternoon.
Disliked: The hotel was overbooked my first night. Made it hard to settle down because the next morning I had to call to let them know wanted my room ready and worry about checkout times at the hotel I was sent to (Extended Stay America). There wasn't anywhere in the bathroom to hang my towel. The room could have used a larger full length mirror.