Sonesta Simply Suites Philadelphia Willow Grove Guest Reviews
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Joseph, Hainesport, visiting Keswick Theatre Mon, 9 November 2015
I stayed for a 1 night getaway with wife. We were happy in all.
Liked: Very friendly staff. Clean facility; not over the top facility, but clean, functional, and efficient.
Reinaldo Thu, 4 April 2024
Superb
Henry Thu, 4 April 2024
Exceptional
Tracy Wed, 3 April 2024
I WOULD NOT RECOMMEND THIS...
Liked: I knew NOTHING about breakfast
Disliked: My partner and I went to breakfast. When we came back, we discovered the bed was NOT made and there were NO fresh towels. We contacted the receptionist and we were told that we could not get fresh towels and there was NO room service. The trashcan was filled up and we requested that someone get the can empied. We were told to bring the trash can down to the lobby and we we get a trash bag.
George Sat, 30 March 2024
This guest did not leave comments about this hotel.
Stephen Wed, 27 March 2024
Good
Brandon Wed, 6 March 2024
Superb
Jimmy Tue, 5 March 2024
Bad
Karen Tue, 5 March 2024
The hotel was adequate; the...
Liked: The pillows and bed were very comfortable; I liked that the shower had a rain feature as well as a handheld. Plenty of room in the bathroom and sleeping area! It was nice to have a "kitchen", but more about that later. Also - we were able to view our favorite Fri/Sat TV show on Reelz!
Disliked: Ice maker didn't work in freezer; the coffee pot and maker didn't match, so I almost ended up flooding the kitchen counter. The pot is too short. The hot water in the shower didn't really get warm enough - I wanted it a little hotter. The over use of Carpet Fresh in the room was staggering and I was lucky my asthma didn't kick in because of it. The lamp at the bedside was filthy on the bottom like it hadn't been cleaned in a really, long time.
Lisa Sat, 2 March 2024
My stay was okay.
Liked: It was in a good location. The bathroom was really nice.
Disliked: The dining area looked like it needed some work done and the curtains were filthy in both rooms.
Stephen Sat, 10 February 2024
Passable