Candlewood Suites Pensacola - University Area By IHG

what is love?

Liked: I got a room
Disliked: my room

Pretty decent place to stay....

Liked: Very roomy, nice cold air, overall clean. Not a bad location.
Disliked: No breakfast, room could’ve been a little more clean for the price of the stay honestly, but it wasn’t horrible. Beds and pillows 10/10. Big rooms. Plenty of space. Good area to stay kinda busy around rush hours on the main road, but nothing too crazy. Really close to the interstate quick little trip to the beach. Staff was friendly. The elevator however was down the whole time we were there except that last day. Definitely got cardio in on this trip. Free washer and dryers and very clean gym and laundry area.

Superb

Passable

Liked: The beds were soft and comfortable very nice soaps and body washes. Rooms were very neat.
Disliked: Elevator was broken the entire visit. Super inconvenient with bags and a small child.

Superb

Superb

Good

Humid

Liked: The front desk employee was the best part of the stay. He was extremely helpful. Same for the maintenance employees.
Disliked: We ended up moving rooms three times. I almost decided to switch hotels but decided it is only one night. The first room felt wet. We noticed the floor was wet when we walked in but we thought they just finished cleaning it. After about an hour, it still felt damp and the towels in the bathroom were wet. I went ahead and asked to switch rooms. Room #2 still felt humid but then realized there was duct tape covering the smoke detector. I asked the front desk about it and he moved us to room #3. That room didn't feel as wet. A little later I go to turn the thermostat down and it says off and will not switch to cool. At this point it's getting comical. When we head out for dinner I ask if there's a trick to the thermostat becsuse it won't change from off. Maintenance said they would go look at it. We got back, still says off but I feel so bad from being a pest, we suck it up. In the middle of the night it started to feel warm so I tried again then decided to go to the actual unit and open the panel that says to adjust only using the wall thermostat and adjust it manually. We slept much better once we got the a/c kicked on. I think all the rooms are similar in humidity because when we were leaving for dinner, a couple other guests were walking in with a dehumidifier and said they needed something for these humid rooms.

Exceptional