Candlewood Suites Miami Lakes By IHG

Superb

Bad

Very good

Very good

Great

Liked: The facilities, location, staff and their prompt response to complaint.

Exceptional

One of the worst hotels...

Disliked: I didn’t like the that the drains seemed clogged in both the tub and face bowl The ac in the second room didn’t put out as much as the other rooms The safety lock on the door came off They were under renovation right at the front of the hotel which was hazardous for guest The pool area was so open to the parking lot Only the front desk staff were friendly The luggage trolley is trash and needs to be replaced For a two bedroom they should have had atleast one bathroom and a half bath

Pleasant staff, place will be...

Liked: The staff was pleasant throughout our stay and very accommodating. We lost our cat and they were very friendly and helpful.
Disliked: The property is under construction, which was right by main entrance and pool, so it wasn’t ideal to walk through or hang out at pool with all the workers around. However, the construction was quiet.

Exceptional