Candlewood Suites Loveland By IHG

We will be back!

Liked: I will stay here again. Friendly and helpful staff. Clean rooms, full size refrigerator. Very comfortable beds and linens. Great location.

Exceptional

Passable

Disliked: We had an issue with our card and the GM was extremely rude to us as we were trying to get things sorted. Its unnecessary to talk slower when someone is upset. Patronizing attitude doesn't help when understanding was needed. Thankfully we got it figured out, with no help from him.

can’t thank you guys enough....

Liked: Everyone at the frontdesk was great.
Disliked: That I couldn’t stay longer, and it was a little cold

My stay was just ok....

Liked: No breakfast was served as offered on the website.
Disliked: No nightstand by the bed, no light by the bed. No TV remote in the room. I waited over 30 minutes for a remote and finally went down stairs to get one. The snow was not cleared from the parking lot.

Exceptional

Liked: The location was perfect.
Disliked: Construction everywhere,room had a gritty feel on surfaces. Bad beds. Had to ask for towels 3 times and check in to our room the second day twice. Charged for the prepaid room twice, three different people said they fixed the mistake but didn't.

was a good comfortable stay

Liked: the room was clean and cool
Disliked: there looked to be mold in the bathroom above the shower pillow case on the other bed was dirty

Bad

Liked: Absolutely nothing