Candlewood Suites Lebanon By IHG

Exceptional

Exceptional

Liked: It was close to everything.
Disliked: It was really nice.

Bad

Liked: Didn’t get to eat it..
Disliked: Made reservations on Booking.com got the King Suite room. Call Bre and she told me they were over booked after I had already paid Booking.com then turned around paid your facility that was over $1000 dollars. I sent Booking .com an email and the last one I sent they said ask you guys to refund my money since I didn’t stay there. I’ve called off and on trying to speak to a manager and left my number for them to call me back and still no calls. I’m in a middle of a divorce and I need my money returned please. All the girls I spoke with on the phone were very professional and polite. In today’s world people call I know and complain but I’m not trying to be rude I just need my money refund and in the future would book through the hotel instead of Booking.com which is a 3rd party didn’t know that but trust me I do know.

Candlewood Lebanon

Liked: Room amenities. Got a king suite with a kitchenette. Comfortable bed. Walk in shower
Disliked: No silverware to eat with. Had to use plastic forks and spoons. Hard to cut meat that we were eating.

We had a very comfortable...

Nice and clean, open room...

Liked: Room size. Cleanliness. Air conditioning was cold.
Disliked: Air conditioning variations on temp. Cold water at night. No hot water.

Exceptional

Exceptional

Definitely the right choice for...

Liked: The location was great, the room was spacious, and the kitchen facilities included a toaster, microwave, cooktop, refrigerator with freezer (and icemaker!), and was fully stocked with all the items (dishes, cutlery, can opener, and cookware) to prepare a small meal. We will definitely stay here again.
Disliked: Overall a very relaxing and comfortable experience.