Name: Candlewood Suites Lancaster West By IHG
Address: 100 South Tree Drive, Lancaster, PA
Telephone: (888) 420-1655
Rating: 4

Candlewood Suites Lancaster West By IHG Guest Reviews

Overall Average Score:

Very Good (4.1 out of 5)

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Not bad for the price

Liked: The beds we nice, had a recliner in the room and a full size fridge. The kitchen was a nice addition and bathroom was spacious.
Disliked: The pool room had a horrible chemical smell. Had to open the outside door just to sit in there with our kid. Had a sign posted about quiet hours but no one abided by that. The hotel was far away from the attractions we were interested in seeing. The towels were stained.

Exceptional

Great place.

Liked: the room is big en confortable.
Disliked: It would be great if you sent the final cost to the email because you didn't give it to me.

Exceptional

Liked: The rooms
Disliked: The people/ staff, there was a hole in the mirror in the bathroom, weird smell in the hallways

Exceptional

Liked: The amenities are great!

Poor

Liked: Bathroom was nice.
Disliked: Stove didn't work, the door rattled when other people would enter and exit their rooms, staff were out front talking loudly at 530 am, the head board really needed to be wiped down, the towel holder came off the wall, and it was a struggle trying to get the front desk on the phone.