Candlewood Suites Kalamazoo By IHG Guest Reviews
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Erin, Union Mills, visiting Kalamazoo Speedway
Excellent stay; rooms were very clean; service was great. Adam at the front desk did nothing but make us feel comfortable and welcome. We will be back, great experience.
Liked: Clean rooms; comfortable beds; excellent desk staff.
Disliked: N/A
Anonymous Fri, 20 June 2025
They might over charge you
Liked: Some of the staff was friendly. The laundry facilities were free to use
Disliked: The power was out for several days due to a storm. There was no communication about if and when it would return. The morning of checkout I asked for a late checkout, and was denied which is understandable. However, when my partner checked out the front desk agent claimed that we didn’t pay for the entire stay and charged us an extra night. We obviously booked 3rd party and prepaid and it was impossible for us to have not paid for the whole stay. This appeared to be retaliation for asking for a late checkout and expressing disappointment for not receiving it.
Mark Thu, 5 June 2025
Very good
Liked: Room Size.
Steven Thu, 5 June 2025
Exceptional
Richard Thu, 5 June 2025
Exceptional
Monica Sun, 1 June 2025
Very good
Prince Tue, 27 May 2025
Exceptional
Liked: Very clean! Staff was great ! Free laundry was a great amenity! And the price was great ! Definitely if ever close again will not stay anywhere else
Joseph Tue, 27 May 2025
Very good
Eva Sat, 24 May 2025
Clean, updated room.
Liked: Well equipped and clean room.
Disliked: Slightly smoky smell in the room. Price was little too high.
Steve Mon, 19 May 2025
Superb
Jan Wed, 14 May 2025
Reasonable and comfortable considering the...
Liked: Traveling for my sister’s funeral. Staff was welcoming and accommodating.
Disliked: Not enough hooks or towel bars in bathroom. As a result, went through more towels than needed because we could not dry them.Common pantry not well stocked. I couldn’t even find a yogurt or milk to take a pill in an emergency.