Sonesta Simply Suites Houston W Beltway, Houston

Exceptional

Bad

Liked: Nothing
Disliked: Everything

Bad

Liked: Soft bed
Disliked: Employee nikki was very nasty and disgusting her attitude really sucked she made our stay very uncomfortable also door handle was broke we couldn't get out the room as well the room smelled like mildew vents filthy had to move rooms at 2 am so we did sleep well the bed was not a queen it was a full

Good

I am saddened to say...

Liked: This location has no breakfast amenities, no toiletry amenities, no hospitality cleaning after 2 two days, AND guests have to walk their dirty towels to exchange them EVEN after three days of a stay. The only positive I found for this property as my second choice of travel in one year is: the gym equipment and machines as well as the room apart from the suite set up.
Disliked: 1. There are no amenities for guests like toiletries, breakfast, or a pool. 2. No fresh towels or cleaning services are offered after three days in one visit stay past two days. 3. The location has people loitering all day long and the during the night WEEKEND days there is no rest for guests as many of the loiterers, NOT guests, hang around the inside and the outside past 3 am making noise and driving like maniacs on the outside premises. 4. We even had to open a locked, jammed door ourselves in our suite because there are NO maintenance workers past 5 pm. 5. As much as we tried to be friendly to one of the lady front dest service, she was not concerned about making us feel welcomed. (The male front desk service young man is exceptional though.). 6. Guests upstairs make too much noise past 2 am and nothing can be done about unruly guests is my assumption after this last stay.

Home away from home.

Liked: This trip was for my husband and I honeymoon. We had a warm greeting by staff member, JoAnne. She was so kind and helpful. The hotel is like home away from home. The hotel is very clean. We really enjoyed our stay. I highly recommend Candlewood Suites!

Not impressed and would not...

Disliked: No toiletries no room cleaning during long stay no extra soap old blow dryer no pens or paper pads to write on

Decent Hotel

Liked: We used this hotel as we needed to visit the Honduran Consulate. The hotel was very conveniently located for that and overall was quite easy to find.Parking was good, check-in was quick and easy and the staff member was great. The room itself was quite large but also a bit dated. There seemed to be a leak in the ceiling but we didn?t complain about it as they had just experienced the aftermath of a hurricane less than a week prior. Unfortunately the leak was right above the sofa bed.The hotel also had very few extra amenities, no breakfast, etc.Overall an average hotel and we would stay there again IV we need to return.
Disliked: A bit outdated.