Candlewood Suites Houston Medical Center By IHG

Pleasant

Very old and dirty

Liked: Close to NRG stadium
Disliked: Dirty towels, old furniture and alarm system, fungus on window corners, leaking shower, one room cold and one hot.

Would not stay again I...

Liked: Mold on my pillows Every time I would leave my room, I would have to go downstairs for them to reactivate my key my sofa and rug had stains Towels had stains
Disliked: The yard is messy parking lot is dirty

convienant and comfortable

Liked: private and secure
Disliked: m/a

Bad

Bed ok and a/c worked...

Liked: Location
Disliked: Icemaker broke again. Maintenance said it was fixed and NEVER made a piece of ice. No coffee pot, no toaster. I let them know at check out and answer was I’m sorry. Last stay, icemaker didn’t work, they changed out and had 6pieces ice next morning. A/C didn’t work and they changed out.

Disappointing

It was awful, and I...

Liked: Location only
Disliked: The hotel was filthy and smelled horrible. The front desk had no clue what they were doing. I was working on Houston Rodeo and came in late. The computer system was down for over 45 minutes, and he could not get me in a room. Several people came down that their keys to their room did not work. It was a terrible experience. Not to mention, I paid for my room on Booking.com and they charged me over $150 in fees that I have no idea what they are!

Don’t stay here

Liked: Nothing
Disliked: Management was horrible, my vehicle got broken into and wasn’t allowed to “watch” or look at cameras, room was never cleaned, stains in the tub and sink