Name: Candlewood Suites Fredericksburg
Address: 4821 Crossings Court, Fredericksburg, VA
Telephone: (888) 420-1647

Bad

Disliked: I killed a roach in the bath tub and I have 2 pictures in my phone. I DID NOT STAY!!!!!!

Could have been better.

Liked: The location.
Disliked: The light in the bathroom could not be turned off and neither could the water in the tub. The remote to the TV didn't work. The light over the table didn't work either. Customer servive wasn't great either. The young lady who checked me in was great. All others need training.

Over night stay

Liked: Room very clean. Staff was excellent.will definitely stay here again
Disliked: There was nothing we did not like.

Pleasant

Disappointed

Liked: N/A
Disliked: The roaches running up the wall and in the kitchenette

Glad to be homev

Liked: That after approx 45 issues with checking was addressed. After 3 visits to another Wrfloor by staff that issue resolved.After waiting 12 hours the plumbing was resolved
Disliked: Wrong room type no available, o

Pleasant

Liked: Upon a rabbit in the room, it was a dirty wash rack on top of the sink. Sheets was clean bed was made.

Unsafe, Disgusting, Unhealthy

Liked: Claims to be hypoallergenic, but the entire building stinks of the ghost of smokers past, present and future. They have roach bait set up in the rooms, yet claim they're pet friendly. Be aware of that if you stay here because pets can get into those traps and get sick. They don't warn you about it either. In fact, the staff does below the bare minimum. Nobody is around when you need someone, or they're too busy being on their phones to want to help. So unprofessional. The stench, the bugs, the towels and linens were ALL stained with something really nasty. Also they pretty much place you in whatever room, so booking in advance is kinda pointless. You don't know what you're going to get,so I guess that's an adventure in itself. The best thing about this room, was the in room roaches that entertained my cat.

Passable

Liked: Everything seems clean and good. location food, gas, and highway is right there
Disliked: Roaches in the room

Good

Disliked: Got all the way there and they cancelled my reservation it was 2145 when I arrived there where no rooms available anywhere else. Valentine's weekend and I was blowed, always stayed there but how can you cancel and not inform me traveled almost 2 hours then has to find a room. Don't get me wrong I love the hotel stay there ALot but this experience blew me the last time!!!