Candlewood Suites Durham Guest Reviews
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10.1 miles from Durham centre |
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Manoj Sat, 27 April 2024
Passable
Disliked: The bed was uncomfortable, due to some issue at the property they are having problem with the water heater. I stayed for 4 nights and it was not hot during my entire stay. Kitchen utensils are not clean and some of them are rusty and not usable. In my room the phone isn't working and I have to go to the front desk to request if I need anything. It would be better if the housekeeping showed up at least alternative days to give new towels and bed sheets. The water from the shower is very slow, the fridge door gasket is tearing apart.
Donna Fri, 19 April 2024
Never again
Liked: Good location
Disliked: Checking in was a nightmare, the smell of pot right outside the entrance was so bad, you’d gag. Sad because I’ve been here before and it was really nice. It’s really went downhill.
Megan Tue, 16 April 2024
Poor
Liked: Staff were nice & accommodating
Disliked: Room was extremely dirty.
Brandy Thu, 28 March 2024
Bad
Liked: I’ve called and was supposed to get refunded ..
Williams Sun, 24 March 2024
Not what I expected .
Liked: I cancelled the reservation because the type was not what I thought I booked . I requested a one bedroom Queen suite but the reservation was for a Queen suite which is a studio. We needed two beds. The hotel was booked so I cancelled the reservation and still waiting on a partial refund .
Kathie Tue, 2 January 2024
Liked: I really enjoyed the suite, it was so beneficial, and the location was five minutes from my daughter, whom house was so full for the holidays, I had fun with my family, but I needed two days of quiet, relaxing rest alone-time, and I slept so good!
Disliked: No problems for me.
Christmas Sat, 16 December 2023
Bad
Disliked: WE DIDNT GET OUR DEPOSIT BACK
Anonymous Sat, 9 December 2023
Disappointing
Stephanie Sat, 18 November 2023
Exceptional
Jodeci Wed, 18 October 2023
Very good