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AustraliaCandlewood Suites DFW West - Hurst Guest Reviews
Overall Average Score:
Very Good (4.2 out of 5)
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Shawn Tue, 29 April 2025
Bad
Disliked: no one was there when we were trying to check in. multiple people trying to check in came and went. nobody was helpful when we did get in touch with someone. we were there for almost an hour before the next person to come in for work. he was the only one that was helpful. all of the management that we were eventually able to talk with were rude and disrespectful and one hung up on someone that was in our party.
Steve Wed, 23 April 2025
Exceptional
Doug Tue, 8 April 2025
Will never stay there again
Liked: Couldn’t check me in or out without it taking 10 minutes. Had major trouble finding my reservation, getting POS to work, etc. Staff not bright or poorly trained. Coffee was a gross, smelly sludge. The gym was a train wreck both days with no wipes, no tv remotes, no towels.
Disliked: Was very dirty. Dead cockroaches in the stairwell
Jessica Sat, 5 April 2025
Very good
Flor Mon, 17 March 2025
Exceptional
Steve Sat, 15 March 2025
Superb
Liked: We have been here a number of times. The people or great and takes care of us.
Candi Thu, 13 March 2025
Exceptional
Vanessa Wed, 12 March 2025
Very good
Ls Tue, 25 February 2025
Superb
Liked: Staff was friendly. Liked having the kitchenette. .
Jennifer Mon, 24 February 2025
Great for a short stay!
Liked: Check in was a breeze and the lady was super nice! It's fun to carry on a conversation with a stranger and have a few laughs after driving for 5 straight hours. Room was clean and checkout was also easy. It was a very short stay this time around but will keep this one in mind for future trips.
