Candlewood Suites Colonial Heights - Fort Lee By IHG Guest Reviews
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Nesbitt Sat, 16 August 2025
Exceptional
Glenda Thu, 14 August 2025
Superb
Garrett Mon, 11 August 2025
Very good
Charron Sat, 2 August 2025
Exceptional
Liked: The faculty was expertional clean
Disliked: Its was to dark
Sherri Wed, 30 July 2025
Exceptional
Anonymous Tue, 15 July 2025
Do not recommend
Liked: Staff was friendly
Disliked: There is a train that runs directly behind property every hour, all day and night. No sleep! Shower had hair in it, same with bed linens
Glenda Sun, 29 June 2025
Exceptional
Liked: The staff was amazing the room was clean and inviting having most anything you could need for your stay
Disliked: Nothing
Marcia Sat, 28 June 2025
Pleasant
Liked: Location staff was helpful
Michelle Mon, 23 June 2025
Exceptional
Liked: Loved the accommodations Nice tv, bathroom has shampoo, conditioner, and body wash pumps hanging on the wall of the shower, has shelves in bathroom also.Kitchen with two burner stove, pots and pans, dish washer, utensils, microwave and full size refrigerator.The staff is very friendly. Also there is a gym and laundry room.
Disliked: Only bad thing I can say is that the bathroom could have been a little cleaner (toilet) especially.
Sherena Mon, 9 June 2025
Excellent service when I arrived...
Liked: The rooms are spacious enjoyed the amenities it had to offer.
Disliked: When was time to take shower there was no hot water. Upon calling the front desk the lady on duty made it seem as if we didn’t know what we were talking about. We literally had to go under the sink turn the hot water valve back on to get hot water. Nobody should have access to those valves. It took so long for water to get hot I got frustrated and left before ten. I didn’t even bother checking out my normal way to receive my receipt. I put keys in box and we left. I will not be returning to this location the person on duty needs customer service training.