Candlewood Suites - Cincinnati Northeast - Mason By IHG

Great stay for a great...

Liked: Everything was clean and we got a true suite with appliances! Great for the price!
Disliked: Hotel beds are always too firm, but that’s just me.

Superb

Very good

Horrible stay

Liked: The location was terrific
Disliked: The morning staff didn't seem to know what she was doing. We showed her pictures of the bugs in the room and her response was,"my room was called the ant room because ants kept coming in." We had mosquitos and roaches in the room. Woke up with a roach near my head!

Exceptional

Liked: Quiet, very clean

Constantly smells like cigarette smoke.

Liked: This location did not offer a breakfast. Although it was advertised as a free breakfast. They did offer 24 /7 coffee. It was decently clean, but you would constantly smell cigarette smoke through the air conditioning ventilation. Because of this, I will need to rank this as a three star on a scale of five.
Disliked: Dogs on our floor and the smell of cigarette smoke.

Very good

Exceptional

Superb