Liked: They made sure they rectified the situation.
Disliked: They overbooked and had to send us to the hotel across the street.

Superb

Loved our engagement with staff...

Liked: The staff was amazing and accommodating
Disliked: The room itself screaming Bachelor Quarters from my service days; the bed, particularly the size was smaller than what we expected; furniture and building was just too dated.

Good

Liked: Nices clearing room.
Disliked: It was very loud and other room over top of us

It was comfortable for a...

Liked: The location was good. The staff at check in and out were nice.
Disliked: It was a lot of little things broken. The cart that you roll your bags to the room was broken, the chair in the room was broken, the lamp was broken, the door that leads to the adjoining room didn’t lock so we had to slide the desk in front of it, there’s a knocking noise in the bathroom that sounds like someone is working on the plumbing. Seems like hotel needs to be upgraded, most of the room doors need to be painted. Nothing major but a lot of little things.

Very good

Nightmare. Wish I stayed elsewhere.

Liked: The cleaning staff was very nice and did a decent job.
Disliked: Front desk staff was horrible.

It was a nice place...

Liked: It was clean. The location was safe. You are close to several restaurants.

Disappointing

Liked: Room setup
Disliked: Roaches

Very good