Please be aware of staying...

Liked: Please be really careful with booking this hotel. It's a well known chain, but the management of this hotel seems like wanting to trick you. I think the best thing is free laundry opportunity, but it's outhweight by the bad behavior of the stuff and the manager. My favourite sentence of the front desk is: "your are not qualified for room service"
Disliked: On the website the hotel alleges housekeeping every day, but in reality the room is cleaned only once a week. Even upon request the decline to clean your room (without a surcharge of 25$). Further, they charge you after departure (without notifying you) for items allegedly broken. After our departure they charged us for a allegedly broken laundry basket 25$. This is fraud. The do not offer breakfast. The hotel offers public available grills at the outside. BUT look at the pictures, in what disgusting conditions this grills are.

Very good

Liked: Large comfortable rooms. Staff was great - at least the one guy I interacted with was.
Disliked: Nothing in the are to walk to such as food or coffee - it is in a maze of newish construction next to a major freeway.

Superb

Always friendly and the property...

Liked: It’s out of all the traffic and very quiet!

Exceptional

Liked: Front desk person noticed it was our second time there and said welcome back. Will return again if I need to stay overnight in Austin again. Only had a small issue with getting the TV working, but the front desk worker came right up to fix the issue right away.

Disappointing

Disliked: The room was noisy. I haven t received the invoice, The staff is not replying my emails.

Superb

Very good

Left out in the cold.

Liked: I did not stay at the hotel.
Disliked: The hotel called me as I was headed to the there facilities to tell me that they didn't have a room available.