It was good for the...

Liked: Front desk was super helpful.
Disliked: There’s no breakfast option.

It was a decent stay...

Liked: The gym and fire pit outside.
Disliked: We had a few bugs in our room.

I had a nice stay....

Liked: Close parking to the front entrance. Interior entrance to room. Hotel is in good location. The bed was very comfortable. Area was quiet. Staff was very friendly. Check out was easy.
Disliked: There were no USB plug ins

Staff was great, they fixed...

Liked: Very clean and modern
Disliked: Heat went out in the room overnight

Exceptional

Very satisfying staying here

Liked: Clean
Disliked: TV

Very good

Disliked: Nice place, it is very convenient for business trip!

Great location, find a cleaner...

Liked: The location.
Disliked: The cockroaches I kept having to exterminate. The water took 15 minutes to heat for the shower.

Basic "Creature-Comfortable"

Liked: The location is fantastic. This hotel should play up the fact that it is so very close to campus for graduations, etc. if it doesn't already. Spacious parking lots, easy to navigate to room for loading and unloading. Rooms were overall comfortable and very quiet. It is great when you cannot hear any conversation/TV from a neighboring room.
Disliked: 1) The exit door on first floor cannot be accessed from the outside. It would not read the key card. It's very inconvenient to be forced to come through the front door each time when one's room is right beside the exit. 2) There was a leak in the cabinet beneath the sink which damaged the new roll of paper towels in our suite. (Rm 102) 3) The hand soap was out in our bathroom. 4) The beds were incredibly hard. I know hotels cannot provide the same level of comfort as "home" but these beds were ridiculously hard. None of us slept well. The pillows were the best thing about the bed. 5) Overall, we would stay here again, but we would need to bring a bed topper or get extra blankets to give the beds some padding. 6) Disappointing that this is an IHG hotel but no breakfast was served. For families attending graduation, this would have been very helpful, but I can see how providing it would be costly as well.