Very Disappointing for our specific...

Liked: Friendly Receptionist. She tried numerous times to call to let us know the room we ordered wasn’t available but our phone was on silent.
Disliked: The disabled room we requested two nights before and confirmed as available was not available when we arrived. The room only had a tub which my wife couldn’t use to get clean after our 8 hour drive on our way home after her having knee replacement surgery, which is why our hotel stays HAD to have at least a walk in shower. She waited until we got home and showered 8 hours later.staff did try to find a shower chair for her to use but couldn’t find one. We ere vey disappointed after 40 minutes out of our way to a hotel with disabled access.

Suites

Liked: Spacious suite with friendly front desk staff. Comfy queen bed and linens.
Disliked: Wish the bathroom had ventilation, so things did not get rusty.

Superb

Exceptional

visiting family

Liked: the hotel need same work it is showing it'S age
Disliked: It needed more cleaning in the common areas and the elavators

Bad

Exceptional

Liked: Everything was great super clean.

Bad

Disappointing

Disliked: It was dirty, the bathroom floors felt nasty and sticky