Cancun Resort Las Vegas By Diamond Resorts Guest Reviews
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|7.0 miles from Las Vegas centre|
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Verified Hotel Guest Fri, 25 June 2021
Liked: The rooms are very nice, one of the best I've ever stayed in, this was my second time staying here. The grounds and layout of the resort has a nice atmosphere as well.
Disliked: The reason I gave a 9/10 overall rating is because I was not able to check into my room until around 7pm, although the check-in time was indicated as 4pm. After speaking with Management I was able to receive a $30 gift credit for the delayed check-in.
Verified Hotel Guest Thu, 13 May 2021
Liked: The room we had was very nice
Verified Hotel Guest Wed, 7 April 2021
Liked: Very clean and nice layout out room, beautiful courtyard.
Ken Mon, 29 March 2021
Liked: enclosed tropical setting with great amenities
Disliked: housekeeping services were optional i.e. @ $--- per visit. This one hour cleaning service exceeded our room rate! Go figure. So we ordered housekeeping supplies and got a mishmash of items.
David Wed, 10 March 2021
Liked: Clean and roomy
Cody Sun, 21 February 2021
Liked: Staff was friendly, location was good.
Disliked: I didn┬┐t like that you have to pay for house keeping. The room was a little dated, the mattress felt cheap and I wish the hot tub was open like many other Las Vegas hotels are currently.
Verified Hotel Guest Thu, 18 February 2021
Liked: The thing I liked most about my stay was the overall cleanliness of the space.
Disliked: I did┬┐t like the location of my rm. After being moved twice, misled, & assured, both times, the situation had been rectified. There was no water pressure in front shower (maint. fixed) fridge was leaking inside (maint. said he fixed it, it leaked more
Bridget Mon, 15 February 2021
Disliked: The security deposit is too high, the sofa bed is uncomfortable.
Robert Fri, 5 February 2021
Liked: Everything. Had everything you would need. Great customer service. Everytime I talked to an employee they ask "anything else I can help you with?" And it feels like they actually care here
Disliked: There was a lot of noise made by housekeeping and kids at 1am. Not really the hotels fault but still. And one of few hotels in vegas that require you to prepay.
Verified Hotel Guest Wed, 23 December 2020
Liked: The upgrade to a room with a balcony
Disliked: The check in process was long. 300 hold is excessive. The room and furnitures needs major updates. The couch was so sunken and dirty that I had to put sheets on it. The bed was not comfortable. They limit wifi to 2 devices