Canary Riverside Plaza Hotel Guest Reviews
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James Tue, 8 July 2025
Big rooms, tired furnishings, not...
Liked: The rooms are large with great views and decent beds. Management are accommodating, the regular desk staff not so much
Disliked: It’s masquerading as a 5 star hotel in London, it hasn’t been refreshed in 20 years since it was the Four Seasons. Furnishings are all scraped, carpets are horrific and stink in the rooms. Shouldn’t have plaza in the name as that tricked me, it’s independent not a global branded hotel chain. Some staff are good, others are literally clueless
Jemaima Tue, 8 July 2025
Superb
Joonas Mon, 7 July 2025
Exceptional
Ryan Sun, 6 July 2025
Exceptional
Julie Sun, 6 July 2025
A perfect weekend break on...
Liked: Good location friendly staff and big bright rooms
Simon Sat, 5 July 2025
Great service and location
Liked: Great location
Disliked: Rooms could do with refreshing (wallpaper coming away from the walls, carpets could do with a clean)
Augustin Fri, 4 July 2025
Passable
Fenech Fri, 4 July 2025
Horrible hotel...stay away
Liked: Location is what I expected,,away from the crowds of central London
Disliked: The hotel room service is a complete disaster,vin every sense.We had to beg daily for most of the toiletries.We were supposed to have coffee making facilities, but again we had to beg to have....to the extent that they took away even the kettle.This was repetitive for the 5 night stay..I paid for a five star hotel, but it's a joke.The worst was a call from the guest relations manager, offering a tea in the lobby as compensation plus an upgrade when we rebook .Whom do these people trying to fool.To add insult to injury, the manager promised to be back in an hour to revise compensation...she never did.Been travelling around the world for 40 years in countless hotels, but never found this attitude.
Leandro Thu, 3 July 2025
Exceptional
Andrew Thu, 3 July 2025
Superb
Liked: One of the most comfortable hotel beds we've slept in