Canalside Inn Guest Reviews
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1.4 miles from Rehoboth Beach centre |
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Ginger Thu, 8 February 2024
Superb
Larry Fri, 26 January 2024
If you want to bring...
Liked: First and foremost, the Canalside Inn welcomes dogs, providing little pet amenities in the room! That is hard to find in the Rehoboth hotel/inn choices. Its location across from the main canal in a residential neighborhood behind makes for a quiet scenic location. And it is an easy walk, less than a mile, into the main street shops & restaurants area downtown. This particular January stay was very off-season (we were the only ones there!) with lots of snow but our golden retriever loved it! It is not a big place in terms of rooms which is also nice. And it has a nice downstairs guest kitchen/den like area to hang out in. All other pet-friendly options are miles away on the main highway.
Disliked: The Inn does not have your conventional front desk and onsite staff as other places might so if you require this, it might be an issue. As this was winter, perhaps it is different in the summer months. That being said, offsite staff are a call away and responsive. Also note that it is a stairs only access to second floor rooms if that is an issue. Also the bathroom in our king executive room was small.
Claire Wed, 22 November 2023
Superb
Claire Tue, 21 November 2023
Exceptional
Eric Sat, 11 November 2023
Exceptional
Sandra Sat, 11 November 2023
Exceptional
Eric Fri, 10 November 2023
Perfect
Sandra Fri, 10 November 2023
Perfect
Maratishe Fri, 8 September 2023
Stay away from this place!
Liked: The hotel looks nice nice atmosphere around. Also, if you like to cook and spend time with friends, there is a good kitchen with all the equipment downstairs. The room has a nice bed with good linens, a view of the canal and a comfortable bathroom as are positive things.
Disliked: The most important disadvantage of this hotel is the owner Bryan Deptula as well as the lady at the lobby, absolutely no idea of hospitality! A little later, to a question from the hotel by text, how do you like it here or not, I replied NO because I found the disadvantages and sent it in the textr, the owner wrote to me asking me to tell the details and what they can improve and I had to communicate with the owner, a very aggressive person in communication by phone and in messages absolutely not perceiving criticism, later to my number began calls, voice messages, and texts that absolutely not a healthy situation. I eventually contacted him and he began to talk in a high tone and explain to me that they are not a luxury hotel in this area (please note on the website Booking.com this place is 4 stars). I thing that every guest in this hotel is on vacation, I was on the beach and my dog was in the room and I had to get a lot of negativity from this person on the phone and as a result I was asked to leave the hotel at 8 pm with a refund when I absolutely did not ask for it. It is unacceptable such communication with guests! Never! Nothing about help and fix the issues. Also, this hotel is very intrusive before your arrival at the hotel, I received a lot of texts what SHOULD, MUST I DO to get my room when I have already booked my stay on the website booking.com (they ask for your bank card details, your address and other information which already provided to them by a third party). I have been using the BOOKING.COM for many years and in different countries, in this hotel the owner has no idea about the service, respect for your time. I am a third-level participant and noticed such disadvantages are just elementary: 1. Hair in the drawer 2. The Balcony is shared, not private as indicated on booking.com and website of the hotel. 3. The snacks, water and the dogs products are purchased, no the price list in the room, lobby and website.
Maratishe Fri, 8 September 2023
Stay away from this place!
Liked: The hotel looks nice nice atmosphere around.Also, if you like to cook and spend time with friends, there is a good kitchen with all the equipment downstairs.The room has a nice bed with good linens, a view of the canal and a comfortable bathroom as are positive things.
Disliked: The most important disadvantage of this hotel is the owner Bryan Deptula as well as the lady at the lobby, absolutely no idea of hospitality!A little later, to a question from the hotel by text, how do you like it here or not, I replied NO because I found the disadvantages and sent it in the textr, the owner wrote to me asking me to tell the details and what they can improve and I had to communicate with the owner, a very aggressive person in communication by phone and in messages absolutely not perceiving criticism, later to my number began calls, voice messages, and texts that absolutely not a healthy situation. I eventually contacted him and he began to talk in a high tone and explain to me that they are not a luxury hotel in this area (please note on the website Booking.com this place is 4 stars).I thing that every guest in this hotel is on vacation, I was on the beach and my dog was in the room and I had to get a lot of negativity from this person on the phone and as a result I was asked to leave the hotel at 8 pm with a refund when I absolutely did not ask for it.It is unacceptable such communication with guests! Never! Nothing about help and fix the issues.Also, this hotel is very intrusive before your arrival at the hotel, I received a lot of texts what SHOULD, MUST I DO to get my room when I have already booked my stay on the website booking.com (they ask for your bank card details, your address and other information which already provided to them by a third party).I have been using the BOOKING.COM for many years and in different countries, in this hotel the owner has no idea about the service, respect for your time. I am a third-level participant and noticed such disadvantages are just elementary:1. Hair in the drawer2. The Balcony is shared, not private as indicated on booking.com and website of the hotel.3. The snacks, water and the dogs products are purchased, no the price list in the room, lobby and website.