If I could I would give it a negative 1 star I would. However, that's not possible. This company and their customer service is a disgrace to the service industry. The day that I wanted to check into the hotel was the day of my prom - So I asked my parents (Both have the same last name as me) to check in for me. This woman at the front desk gave them the worst time, and was not helpful whatsoever. She sent us to at least 3 different customer service numbers, none of which were helpful. She had no eagerness to help me or my parents, which ended up forcing them to pay for another hotel (No refund from this hotel was offered). In conclusion, stay anywhere else but here.

Liked: Nothing.
Disliked: Everything.

Hotel was clean. Not super fancy but everything we needed. Tim Hortons across from the hotel parking lot. Loved the full kitchenette.

Liked: Full kitchenette was great; size of room with two queen beds was super.

Liked: Clean; well situated.
Disliked: None.

Poor

Liked: I double booked the room by mistake and when I canceled one room, they didn’t refund my money
Disliked: Charlee was super unprofessional and rude, also they didn’t refund the my money back which I double booked the room by mistake and canceled one

Superb

Exceptional

Superb

Exceptional

Very good

Great experience

Liked: Everything
Disliked: Nothing...

Very good

Very good