Disappointing the way i was...

Liked: The water park area.
Disliked: I requested a hot tub suite when we checked in. I was told i could not book it in advance and would have to do it at check in, so we arrived before 11am. I asked the lady at the front about the room, she snarled at my son (13 YO ) and myself and said " there are none". The bathroom shower fixture was hanging out of the wall. Although not part of the stay but the staff at the pub in the lobby were also very rude. I asked to have a drink sent up to my room, they said no ( thats ok) so i went down ordered a mango margarita, he made a traditional one. When i said i had asked for a mango one the bartender threw it into the sink, made another and shoved the bill in front of me without a word. My son and i had been cooped up like everyone else due to covid and this was y little trip away with him and it seems like the whole thing was ruined thanks to people being rude for no reason. Not sure how you would make this right.

Good

Very good

Liked: I love that the water park pass is included in the stay!
Disliked: Both times checking in I had to wait for my room to be finished cleaning or to be checked if it was clean. One was after 6pm

Very good

It was okay, kinda overpriced.

Liked: I like the arcade and the waterpark the rooms were okay.
Disliked: That you have to pay for the water park even if you?re not swimming nevertheless pay for it when it should be included with they stay. People who aren?t staying at the Canaad Inn should be the ones paying for it not the customers (us) who pay to stay there. Also there wasn?t any indoor convenience shop with the basics.

Not as nice as expected

Liked: People were friendly. Facilities dexemt
Disliked: No breakfast No restaurant Bar open only open a.few hours, when i couldnt be there Stains on carpet in room. Stairs need cleaned!!

Passable

Liked: The water park was nice overall
Disliked: Check in was scheduled for 3pm. There wasn't an available room until nearly 4pm; my family & I had been there since 1:30p attempting to check in. The beds were not comfortable.

Good

Disappointing

Disliked: Was overcharged for the room. Front desk lady was rude. Was not told there was a $100 additional fee when I booked room or checked in. Rooms were nothing special. Beds soft.