Name: Campos Polanco
Address: 361 Campos Elíseos, Miguel Hidalgo
Telephone: (888) 406-7656
Rating: 4.5

Superseded my expectations--excellent stay and...

Liked: Pros: Quiet and boutique. 40's-meets-modern aesthetic and décor. Staff were very friendly, courteous, and attentive. The room was literally a full apartment with a living room, kitchen, guest bathroom, and balcony. The room temperature was great and the bed/pillows were a dream. The shower area was huge and boasted two shower heads with excellent water pressure. Despite having no restaurant on site, breakfast was simple, yet delicious. Gym is very clean and adequate, witha nice view of the neighboring park. Location is great in the glitzy Polanco neighborhood.
Disliked: Con: There is no restaurant or pool in the hotel.

A Serene Oasis!

Liked: Campos Polanco was a serene oasis! It was beautifully decorated, the staff were helpful and kind, and the breakfast was fantastic-- the chef came out and explained everything to us, all of which was homemade. Cannot say enough-- we loved it!

Would love to say here...

Liked: 5 star hotel in a great location. Quiet and clean. The breakfast provided in the court yard was beautiful.
Disliked: Nothing

Very good

Liked: Great location, great room, attentive staff but the breakfast on offer could have been better

Exceptional

Liked: words cannot express how great this place is. Clean, chic, modern, comfortable, and excellent location heart of polanco. staff are so lovely and helpful. Highly recommend this place.
Disliked: Nothing . everything was perfect.

Loved this beautiful intimate hotel

Liked: We loved the design and layout of property. It’s beautiful, elegantly decorated and small which we prefer. The breakfast room and outdoor space are lovely. Front desk staff very helpful and location perfect.
Disliked: Breakfast staff 2 of the 4 mornings not great. Very slow and not friendly. Firmer pillows would have been nice.

Poor

Pleasant

Disliked: No food during the day and evenings. Very poor breakfast. They don’t have any sausages or bacon for eggs… no room service at all(

Huge disappointment

Liked: - Decoration is charming but that’s about it!
Disliked: - It is not a hotel but a residence (ie. no restaurant, no room service, no concierge, no 24/7 maintenance)- Rooms are very small with low ceilings, giving a very claustrophobic feeling and most face the inner courtyard with no natural light and little privacy - The front desk staff is terrible with zero will to help or authority to act (no hotel manager on site, no one has any power to solve issues for guests)- The AC in our room did not work at all- The breakfast is very small with limited options and staff seem annoyed if you ask for eggs or coffee- Terrible value for money, at this rate you are better off staying in a real 5 star hotel in CDMX like the Ritz Carlton or Sofitel