Camping Erreka

Good value

Liked: Have to improve the check in. Near from the beach and Biarritz. Enjoyably
Disliked: Check in

It was ok...

Liked: Location, bar, pool, cheap accommodation
Disliked: No sheets or towels provided. This wasn't clear in the advert and we weren't aware of this until we arrived at the chalet. We were on motorbike, touring, so there is no way we could've carried towels and bedding

Still Waiting for My 350€...

Disliked: It's been two months since my stay, and I still haven't received my deposit back. After several failed attempts and wrong numbers, I finally managed to speak with someone. They admitted there had been a mistake and assured me the deposit would be returned soon—but I'm still waiting.Before my stay, their customer service was quite responsive. However, after checking out, all I receive are automated replies promising someone will get back to me, which never happens. It's incredibly frustrating.Honestly, the experience has been awful. No matter how nice the place might seem, the stress and lack of accountability just aren’t worth it. I guess I’ll have to keep calling endlessly and hope I eventually get my money back.

Convenient for the bike show....

Liked: Vey friendly and helpful reception staff. Lively restaurant and bar - great staff. Limited menu.
Disliked: Bedrooms very cramped and small. No sheets or towels provided. No hand washing facility in the toilet (walk to the other end of the cabin to the shower room). Open elctrical distribution panel in the toilet. No fly screens on the bedroom windows. No AC. Substantial credit card deposit taken for potential damage .

Very good

Very good

Liked: La piscine
Disliked: La position du mobile home

A shambles

Liked: Very modern and clean.
Disliked: Due to a delayed flight it meant we missed check in. We attempted to contact the camp via phone and emails through booking.com messages and had no response, which meant we had no access to our booked rooms leaving us stranded and having to pay for alternative accommodation. There were details on the website to indicate how to obtain access out of hours and this left us with no other choice than to pay for other accommodation. When we arrived the following day our rooms did not contain bed linen or towels, no where on the website does it indicate this is a necessity for staying here. Also if they do supply they should make this know even if at an extra cost they should ask upon checking in if they will be needed. Also after a long journey we was also faced with having to park our vehicle outside of the gates due to it being locked after a certain time which meant we had to walk 2 mile to our cabin 196 in the pouring rain. Overall the accommodation appeared clean and tidy but the lack of service was poor.

Pleasant staying.

Liked: The position and the nature.

Great location, would stay again.

Liked: Great location, just off the A63 and close to Biarritz, Saint Jean de Luz, Spanish border. Very friendly and nice staff at the Bar Resto
Disliked: The photos are a bit dated..there's no "view" and it needs weeding/brambling around the mobile home accesses.