Campbell Inn Hotel

What a gem of a hotel. Perfectly convenient to the Pruneyard, downtown Campbell, and a nice bike path; quiet, discreet, pleasant employees. Breakfast buffet was sumptuous as well. We'll definitely be back.

Very good

Superb

Liked: It was quite, comfortable and the breakfast was really good.
Disliked: The pool area and hot tub are very aged.

Stayed 2 separate occasions and...

Liked: Spa tub option/ complimentary breakfast is good if you go early when it’s fresh.
Disliked: Stayed 2 separate occasions over the past 2 weeks and had to change rooms both times. Booked the king room with spa and had issues each time with malfunctioning jets that only stayed on for 2 minutes. The shower leaked and the tubs need to be cleaned better before use. The first stay my fire alarm battery started to go dead and it beeped all night. Was told maintenance would come in the morning to fix. The door also stopped working because the battery died so we were locked out for 20 minutes waiting for staff to come manually unlock. We could not leave the room together until morning. Last and final stay I was awakened at 8am by housekeeping barging into the room without knocking or announcing herself, 30 minutes later this same lady was in the connecting room vacuuming. I needed to sleep in for my long drive home after leaving a funeral so I will most likely not stay at this property again as I paid over 200 per night before tax and just wasn’t worth the price for the hassle as the rooms and facilities are outdated. You’re paying for the city of Campbell not the hotel. On a positive the breakfast is good buffet style if you go early when it’s fresh and hot, they do not put out more food if you wait last minute. Plenty of options. Highly recommend for the price you pay to stay get up early for the breakfast!

Next time I’m in a...

Liked: The room was nicely appointed. The bed was extremely comfortable. The staff a check-in was extremely helpful and the grounds are beautiful.
Disliked: N/A

Breakfast was worth it and...

Liked: Front desk was VERY accommodating with professionalism
Disliked: Nothing

Very good

Liked: Close to the yard
Disliked: Keys kept messing up

Exceptional

Frustration

Liked: Nothing
Disliked: Nothing

Poor