Campbell Inn Hotel

What a gem of a hotel. Perfectly convenient to the Pruneyard, downtown Campbell, and a nice bike path; quiet, discreet, pleasant employees. Breakfast buffet was sumptuous as well. We'll definitely be back.

Stayed 2 separate occasions and...

Liked: Spa tub option/ complimentary breakfast is good if you go early when it’s fresh.
Disliked: Stayed 2 separate occasions over the past 2 weeks and had to change rooms both times. Booked the king room with spa and had issues each time with malfunctioning jets that only stayed on for 2 minutes. The shower leaked and the tubs need to be cleaned better before use. The first stay my fire alarm battery started to go dead and it beeped all night. Was told maintenance would come in the morning to fix. The door also stopped working because the battery died so we were locked out for 20 minutes waiting for staff to come manually unlock. We could not leave the room together until morning. Last and final stay I was awakened at 8am by housekeeping barging into the room without knocking or announcing herself, 30 minutes later this same lady was in the connecting room vacuuming. I needed to sleep in for my long drive home after leaving a funeral so I will most likely not stay at this property again as I paid over 200 per night before tax and just wasn’t worth the price for the hassle as the rooms and facilities are outdated. You’re paying for the city of Campbell not the hotel. On a positive the breakfast is good buffet style if you go early when it’s fresh and hot, they do not put out more food if you wait last minute. Plenty of options. Highly recommend for the price you pay to stay get up early for the breakfast!

Next time I’m in a...

Liked: The room was nicely appointed. The bed was extremely comfortable. The staff a check-in was extremely helpful and the grounds are beautiful.
Disliked: N/A

Breakfast was worth it and...

Liked: Front desk was VERY accommodating with professionalism
Disliked: Nothing

Very good

Liked: Close to the yard
Disliked: Keys kept messing up

Exceptional

Frustration

Liked: Nothing
Disliked: Nothing

Poor

Passable

Hotel not updated since built...

Liked: It was a few miles from where i was visiting.
Disliked: I believe it was built in the 80’s and has not been updated. NO CABLE TV. Analog. Push button wall phone still on wall. Doesn’t work. One faucet slid back and forth from where it was mounted. Bathtub drain lever first wouldn’t hold the water, then i had to manually hold it down to drain tub. Outlets by sinks should be GFI. Only 1 had one. Ironing board had a cable tethering the iron to the board. It would only stretch to halfway down the board but there was a separate iron. Why not get rid of the one you can’t use properly? People from nearby trail, riding back and forth with a boom box jamming at 11 pm. Another rider went flying off the trail through parking lot of hotel, almost hit me. Hotel really needs to fence off their property to keep ‘trail people’ from premises but given the look of the dated room, it’s highly doubtful that will happen. Bed was comfy and AC worked. I won’t stay there again. Also, i was watching a show 2 weeks after mother’s day and television host was celebrating mother’s day…yes, US show. Weird.