Cambria Hotel Columbus - Polaris Guest Reviews
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15.4 miles from Columbus centre |
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Amanda Fri, 22 March 2024
Overpriced , and under staffed...
Liked: Good location
Disliked: Your staff is too low one person working the desk on a busy Friday night didn’t know where the key cards were kept when they ran out , couldn’t contact no manager or person who left answered them . Took 20 mins to find me a key card then when to check my booking said it showed I didn’t pay but the booking .com and my credit card showed proof they almost made me pay again that took 15 mins more to update then my key card would not work had three diff ones still nothing then finally your one person staff followed me up like they didn’t believe it didn’t work to go down again and finally move my room because the door itself entry card wasn’t working . Over an hour and a half Total it took me to get to my room . They gave me free breakfast but then the staff again there was no one to keep up on a busy Saturday food was over cooked you were out of everything it seemed and no one was cleaning up . I was told someone the next day would try to comp my stay and nothing .
Ceylan Wed, 20 March 2024
Passable
Disliked: Being rushed out of my room at 11am on the dot. Never had that done before.
Danita Tue, 19 March 2024
Good
Liked: The pool was nice
Disliked: The hot tub didn't work
Beauty Sun, 17 March 2024
Exceptional
Daniel Fri, 15 March 2024
Started off good ended badly
Liked: My husband really liked it had a bar.
Disliked: I didn't like that our microwave, phone and the jets for the hot tub didn't work.
Janel Mon, 11 March 2024
Exceptional
Liked: The rooms are always clean the staff is amazing
Paul Sun, 10 March 2024
Poor
Brentaya Sat, 9 March 2024
Highly recommend
Liked: The pool stayed open til midnight
Disliked: Really no complaints
Tanaysha Fri, 8 March 2024
Exceptional
La'tasha Mon, 4 March 2024
Exceptional
Liked: Everything was really nice! Staff was very friendly, the room and whole hotel was clean and smelled good.