Nice hotel and convenient to Smith Center.

Liked: Convenient.
Disliked: Room was small.

Great staff and very nice...

Liked: Compared to other Hotels, the room rate was too high, especially being downtown and not on the Las Vegas strip. But I do like the friendliness of the staff and the locals from Hawaii that go there....there is much Aloha Spirit there and it certainly makes the stay much more enjoyable. Gambling is, after all, a very social activity; and so it is vitally important to have a very good overall experience whether you win or lose. Having the choices of 2 great restaurants that serve Hawaiian Foods takes it over the top. The California Hotel has had a very nice brand new renovation to its entire Hotel and have added some new restaurants as well as new games. It is one of the few Casinos that still offer dollar coin poker machines and I hope they will always keep that going because to me, it's a great reason to go there to gamble. All in all, the California Hotel and Casino will always be one of my favorite places to stay.
Disliked: The room rates could be better. And maybe more comps. Revision of the Be Connected comp levels to a point where more people can have more access to free rooms and food, etc. would definitely be a major plus. We visit Vegas to see shows, shop, enjoy neighboring activities, and there are many other attractive choices. The California Hotel and Casino could do much better in comparison.

Good

Superb

Liked: The bed and room. Very comfortable. Coukd actually use the room heater. Unlike other rooms in the area
Disliked: Had to walk to Fremont. Restaurants expensive. Cant get a cheap burger. No coffee In the rooms

Good

Liked: Liked the sportsbook and the atmosphere... Hawaiian are my people
Disliked: The small bathrooms and lack of different food choices in hotel

Great hotel if you're an...

Liked: Room was terrific. Casino and restaurant staff were good. Location of the hotel is always a plus. Parking was available and complimentary, although the use of the gate card was never explained, and signage at the gate was confusing.
Disliked: Major construction going on right next to the hotel, starting at 6:30 am. Guests were not informed of this at booking or check-in. This impacted all of the good aspects. The only reason I'd stay there again would be if the construction were done.

Exceptional

Liked: Comfortable room! Near buffet
Disliked: Far from Las Vegas blvd

Good

Liked: I did like the cleanliness of the room and the convenience to the freeways in all directions
Disliked: Overall my stay was good. I was not pleased with the smell of smoke in the hallway when I asked for no smoking and the housekeeper knocks and opens the door b4 waiting for a response to see if the room is occupied

Very good

Otherwise the visit was great.

Liked: I was amazed at the hospitality and friendliness of all the staff. Felt like I was back home in Hawaii. The front desk staff that checked me in was terrific. I needed to extend my stay and she handled and enjoyed making it easy for me. Wow!!
Disliked: I thought the restaurant refusing to seat our group of eleven for dinner was poorly handled. We went somewhere else and had a great time, and glad that we did. I felt like if we did get seated and because they did not want to seat us the attitude would have carried over to affect the service of the dinner.